Job Category: Direct Service Staff Full-Time One of the fastest growing branches of CMHA, the Canadian Mental Health Association York Region and South Simcoe (CMHA-YRSS) provides 30+ mental health and addiction programs to adults, youth (age 12+), family caregivers, local businesses and community organizations. We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative and high-performance work culture that helps us deliver transformational impact.The organization cares about the growth, safety and well-beingof employees and offers: HOOPP(Healthcare of Ontario Pension Plan) Robust Performance and Career Development program We are hiring a Case Manager on our Gender Affirming Health Clinic. Contract, 1 year, 35 Hours per Week, Evening Hours and Weekends may be required Benefits: Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. There will be a combination of working from home and working in the office/community and directly with clients (Hybrid) depending on program and client needs. The successful candidate will work from the Aurora Office located at 15150 Yonge Street, Suite 201 Aurora, Ontario, L4G 1M2 on the days of on-site work and Travel for client, with regular travel in York Region. The Gender Affirming Health Clinic is a service that aims to create a safe, confidential, and inclusive space. We provide culturally competent and gender-affirming care to trans, non-binary and gender diverse people. We work collaboratively with our community partners to ensure supportive and comprehensive care to clients and their families. The Case Manager will be part of an interdisciplinary team and will support clients ages 16 years and older with gender identity, transition-related supports and other mental health needs. They will conduct comprehensive intake needs assessments, collaborate with clients in developing treatment plans, and supporting clients to connect with relevant community resources. They will also facilitate groups and support general clinic operations. The Case Manager will collaborate with community partners to ensure holistic care for their clients. In addition to adhering to all organizational policies and procedures, relevant provincial laws, the regulatory requirements of their profession, Empowerment/Recovery principles, and provincial Intensive Case Management Standards for Mental Health Services and Supports (October, 2012). This involves problem solving, confidence in decision making, relationship building, conflict resolution, and emotional regulation in their work with clients, co-workers, supervisors, and members of the broader community. Degree or diploma in health or social services plus minimum four years experience or Diploma in health or social services plus minimum one or more years of experience in a community-based organization working with adults with serious mental illness in the community. Full registration and in good standing with the OCSWSSW or a regulatory body under the Regulated Health Professions Act Relevant professional or lived experience with 2SLGBTQ individuals and communities. Strong knowledge and experience of empowerment-oriented case management philosophies and practices Knowledge of systemic issues such as poverty, unemployment, stigma and the isolation felt by individuals with serious mental illness and their families. Second language (Cantonese, Mandarin, Farsi or Tamil, Italian, Korean, Punjabi, Russian, Urdu) reflecting the local community is an asset. Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPPA requirements. Knowledge of systemic issues such as poverty, unemployment, stigma, medications and the isolation felt by individuals with serious mental health issues and their families. A valid Canadian Full G driver's license, a minimum $1,000,000 third party liability insurance and proof that insurance covers use of personal vehicle to transport clients Office work, community settings, meetings in clients home and travel with clients Disclaimer: In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here. CMHA-YRSS supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, aboriginal people, people with disabilities, and members of the 2SLGBTQ+, visible minority and immigrant communities to apply.