Overview

As PolicyMe's Compliance Officer, you will be at the heart of ensuring that our operations adhere to the legal and regulatory frameworks that govern our industry. Reporting to our VP of Business Operations/COO, you will be essential in establishing and maintaining a rigorous compliance program that aligns with our strategic goals and the fast-paced nature of our business. You will be responsible for compliance supervision of advisor activity and conduct. Your expertise will ensure our commitment to upholding the highest ethical standards and protecting our customers during life's most challenging times.

PolicyMe is revolutionizing the life insurance sector, and we're seeking a Compliance Officer to join our mission. We are a dynamic and forward-thinking remote-first, Toronto-based startup with substantial growth plans.

What You'll Be Doing

• Develop and maintain compliance policies and procedures, integrating regulatory requirements and industry best practices, this includes standardized documentation, key risk indicators, and monitoring reports
• Design and deliver training programs to ensure staff awareness and understanding of compliance matters
• Complete all compliance-related advisor onboarding (e.g., license transfers and applications) and related due diligence reviews
• Complete suitability audits, including the accuracy of advice provided, and develop an Advisor Practice Review (APR) program tailored to our Sales and Distribution Practices
• Approve necessary marketing and communication messaging (newsletters, websites, signage, and client communications)
• Conduct routine audits and risk assessments to ensure continuous compliance and identify areas for improvement
• Review client complaints and trends
• Keep abreast of changes in laws and regulations that impact the life & health insurance industry
• Serve as the go-to expert for all compliance-related matters across the company and work closely with the sales, product, engineering, and operations teams to ensure their functions are in line with regulatory requirements
• Collaborate with our insurer partner Compliance team for all compliance-related matters
• Participation in Compliance projects and additional related duties as may be assigned.

What We Are Looking For

• A minimum of 5 years in a compliance role within the life & health insurance industry, demonstrating a thorough understanding of regulatory environments and successful management of comprehensive compliance programs
• Familiarity with all the Canadian federal, provincial, and territorial regulators, including but not limited to the FSRA in Ontario, AIC in Alberta, and Autorité des marchés financiers (AMF) in Quebec
• Strong critical thinking skills with the ability to interpret complex legal information and make clear, informed decisions
• Exceptional communication skills, capable of clearly articulating compliance requirements to individuals at all levels of the organization
• Experience in implementing compliance frameworks within a startup environment
• Familiarity with using digital tools for compliance management, such as workflow automation and monitoring software

Why join us:

• Generous PTO - 20 vacation days
• Access to stock options and a comprehensive benefits plan
• A remote-first team with company-paid, in-person socials and the option to work from our Toronto-based office
• Resources to help your professional development, including an L&D budget, performance reviews twice a year, and ongoing feedback to ensure you reach your highest potential
• Work with an empathetic, high-performing team in a flexible, results-oriented environment

About PolicyMe:

PolicyMe is a Venture-Backed InsurTech startup on a mission to put families first, protecting them with the honest and uncomplicated life insurance they deserve. Through technology, PolicyMe is streamlining the traditional insurance process, removing barriers and inefficiencies to deliver a fully underwritten life insurance policy that families deserve but with fewer steps and lower costs. PolicyMe makes it easy to get a quote and apply for term life insurance online in 20 minutes or less. Since our launch in 2018, we have grown exponentially, selling over $1 billion in life insurance coverage to Canadians.

PolicyMe was also most recently voted as one of Canada's 50 Most Impactful Companies of 2021, and has been mentioned in BetaKit, National Post, the Global & Mail, Global News and more. If you're interested in being considered for this opportunity, please submit a resume.

Commitment to Equal Opportunity:

PolicyMe is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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