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OUR COMPANY
Headquartered at Brussels Airport (BRU-Belgium), TCR is the global leading provider of turnkey solutions for aviation Ground Support Equipment (GSE). TCR offers expertise in rental and operational leasing of GSE, maintenance, ramp assistance and fleet management. TCR employs approx. 1,500+ people globally and is present in over 200+ airports in Europe, South-East Asia, Australia and North-America.
TCR is operating in a niche market in which it is market leader. The company is growing at a fast pace and introducing its unique turnkey model in the North-American market.
TCR is a company where employees are at the heart of the success of the company. TCR provides not only a job, but also a long-term commitment in an environment where people can develop themselves and their careers. TCR is all about fun and passion!
ABOUT THE JOB
We are seeking a highly motivated and experienced individual to join our team as a Key Account Manager based out of Chicago, Illinois, Detroit, Michigan or Newark, New Jersey.
They will be responsible for maintaining and expanding customer relationships. They will also develop and execute strategic account plans to drive growth and maximize revenue from key accounts.
WHERE YOU'LL CREATE THE MOST IMPACT
Develop and maintain strategic long-term trusting relationships with customers to accomplish organic growth and long-term company objectives
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams to ensure product and service delivery meets quality standards.
Oversee a detailed record of client invoicing, to include invoice dates, confirmations, payment dates, methods, and statuses.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
THE IDEAL CANDIDATE
· Bachelor's degree in related field preferred
Proven experience as key account manager
Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Effective problem-solving skills
Strong negotiation and leadership skills
Ability to handle multiple customer accounts
WHY TCR AMERICAS?
· Part of a solid and growing international group
· A company with short decision lines where our employees are central to the success of the company
· An environment where you can develop and grow
· A competitive hourly salary, depending on experience
TCR is worldwide leader of rental
and maintenance of aviation Ground
Support Equipment (GSE).
Lakes Business Park
Suite 4, Level 3, 2B Lord Street
Botany NSW 2019
PO BOX 897
Mascot NSW 1460
Tel: +61 02 9695 7665
[email protected]
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