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Kava Labs
Waterloo, ON
Remote
Experienced
Company Benefits
Flexible Work
Posted 11 days ago

Our client is looking for a Senior DevRel Engineer to join their team. They will establish highly efficient processes and be the technical liaison between Engineering, Business Development, Product and Design teams. This is a full-time, remote position. Research, diagnose and solve technical problems raised by customers (developers). Act as an escalation point regarding product engagement, liaising between Engineering and Business Development teams to troubleshoot and resolve requests. Be an Advocate: Proactively communicate with internal partners regarding technical issues as they arise. Communicate with internal and external partners to help drive prioritization and technical resolution. Working Cross-Functionally: You'll work closely with the Engineering, Business Development, Product and Design for any adjustments needed to be made. Solid experience contributing to and improving an onboarding system for customers/ partners ~Experience in supporting and troubleshooting web applications, JSON and Rest APIsBash, Javascript, Python, or other scripting experience ~ Proficient in multiple programming languages. ~ You're able to communicate in various methods, complex concepts to people with technical and non-technical backgrounds. ~ You must be adaptable in a niche space and develop creative solutions/ processes. Technical Writing (Documentation). Experience designing and building and onboarding system/s for customers/ partners. Understandings and familiarity with web technologies (DNS, TLS, Web services) Bash, Javascript, Python, or other scripting experience Experience with at least one of the following database technologies - MongoDB, PostgreSQL, Oracle, SQL Server, MySQL, Redis Technical Product Manager: 1 hour. A fully remote work environment with an international and diverse team. including stipends for home office set-up, wellness, internet and cell phone. DisclaimerBenefits, perks and policies are subject to change and eligibility may vary based on location. We are a remote-first, globally distributed team that values first principle thinking, experimentation, and learning to ensure long-term success. We are not dogmatic in our approach, but we are relentless in our pursuit to create impactful technology for the future. We have a diverse set of backgrounds, skills, and cultures but we're all united in our passion for building new open financial infrastructure - together so that our efforts will make a real impact and create lasting change in the world. Our Commitment to Diversity We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. and celebrates the diversity of its growing team. Recruitment agencies and consultants may not submit resumes/CVs through this website or directly to managers.