Elora Mill Hotel & Spa is seeking a Senior Restaurant Manager to act as a direct support to our Restaurant team. Join our amazing Elora Mill team and work in a beautiful environment, surrounded by the sights and sounds of nature. Share your passion for spectacular cocktails and delicious food. Create incredible guest experiences in our historic restaurant with stunning views from every window.

The Senior Restaurant Manager works in tandem with the Restaurant Director to ensure that daily operations are being executed to Elora Mill's high service standards. The Senior Restaurant Manager ensures that we are always offering a genuine and thoughtful experience to our guests and our team. The individual in this role is actively involved in food and beverage service and works collaboratively with the Restaurant Director, Executive Chef & team of Sommelier's on menu development initiatives to drive top line revenue. Their focus is on the overall strength and development of Elora Mill's service standards through on the ground operations, training, team building and smart inventory systems. The Senior Restaurant Manager is organized, driven and ready for their next big role; with a passion for delicious food, authentic hospitality, and being a part of a team that is committed to excellence.

What makes you the perfect candidate:

• You are passionate about providing intimate evening dining experiences.
• You are enthusiastic about the food scene and like to keep up with current trends.
• You enjoy working as part of a team and supporting those around you.
• You are highly organized and a skilled multitasker.

Duties & Responsibilities:

Managing Day-to-Day Operations

• Oversee and direct day-to-day operations of the restaurant.
• Drive and support the growth of dinner service through personal knowledge and expertise.
• Review labour daily to ensure that all positions are staffed and make adjustment as needed.
• Investigate and resolve complaints concerning food quality and service.
• Operating POS System; End of night reporting; Guest check reporting.
• Ensure proper opening and closing of restaurant including the completion of all daily cleaning checklist.
• Ensure consistency of service with clearly defined service standards and work continually at raising the bar to provide the very best guest experience.
• Fully understand and comply with all federal, provincial, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, team members and guests.
• Ensure proper control systems are in place and enforce procedures to protect all assets.

Additional Operational Tasks

• Assist in overall inventory management.
• Monitor financial and service performance of F&B outlets, keeping fully informed of cover counts, average checks and year over year comparisons.
• Keep abreast of current trends in Hospitality, Food and Drink; shares knowledge with management, staff and guests.

Leading the Team

• Act as a mentor to service staff: embody a great service culture and create a high level of service standards and excellence.
• Overall team organization and development: Working directly with the front of house teams (hostesses, servers, captains and support staff).
• Assist in team member evaluations/performance reviews.
• Management of shifts: daily decision making, scheduling, planning, while upholding standards, product quality and cleanliness.
• Knowledgeable of restaurant policies regarding personnel and delivers prompt, fair and consistent corrective action for all violations of company policies, rules and procedures.
• Always act with integrity and honesty, take responsibility for decisions and actions
• Demonstrate a commitment to further develop skills and knowledge and takes initiative toward accomplishing personal and professional development goals.
• Effectively manages time and prioritizes tasks to ensure organizational efficiency.
• Communicate and be an example of Pearle Hospitality's core values by demonstrating genuine and thoughtful hospitality in the day-to-day execution of duties.
• Exhibit a positive optimism and upbeat personality toward guests, suppliers, vendors, and members of the FOH and BOH teams.
• Champion Pearle culture by ensuring high level of staff engagement and continual reinforcement of mission and core values.

Qualifications & Experience:

• 5 years in a restaurant manager role.
• Capable of leading a team of 75+
• Hotel experience is an asset.

Advantages to being part of the Elora Mill Hotel & Spa Team:

• Competitive wages
• Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
• Training and Development to support personal & professional growth
• Career opportunities across all Pearle Hospitality properties
• A fun place to work with an amazing team & company culture!

Pearle Hospitality and affiliated companies, including Elora Mill Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.

Job Type: Full-time

Pay: From $72,000.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Weekends as needed

Experience:

• Hospitality: 7 years (preferred)
• Management: 5 years (preferred)

Work Location: In person

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