We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience. Provide training and coaching to the team leveraging Company provided programs Analyzes reporting to create and implement action plans to improve store KPIs, including: NPS - Net Promoter Score; % Sales to Plan; Training Saturation; Attracts and hirers highly engaged team to esure the store has the right people in the right place at the right time Partners with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs Takes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience High School graduate or equivalent ~4+ years management/supervisory experience ~ Team building and management skills ~ Sales skills ~ Familiarity with cash register, computers and calculators ~ Ability to manage time under aggressive deadlines State licensure (if applicable) and/or ABO Certification in non-licensed states LensCrafters Quality, Fitting and Adjusting Program Previous experience in customer service and retail Knowledge of current store merchandise We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods.