With 16 branches and 5 manufacturing facilities located in the Pacific Northwest and Western Canada, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of the Best Managed Companies in North America. Required immediately, our Local Abbotsford Branch is seeking a full-time Showroom Consultant / Inside Sales person to join the team! High School Diploma with 1-2 years customer service experience Basic computer skills with experience using Microsoft Office products and ability to learn other software programs Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer Assists customers in person, by email or on the telephone Processes orders and accepts payment from customers made over the telephone or in person Inputs orders/quotes into the computer system and confirms availability of product escalates complaints to supervisor as required. Maintains customer service records Handles quality and service issues to develop/maintain customer loyalty Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s) Wage starting at $22-26 per hour depending on experience Medical and dental benefits FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: "To consistently provide our customers the best countertop purchasing experience available." To learn more about us we encourage all applicants to visit our website at #