Interested applicants must ensure that a resume and cover letter is submitted online and received by 4:30 p.m. on April 24, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to provide original sealed transcripts for educational credentials noted on their resume.
Position Information
Position Title
Position Title Program Coordinator - Medical Office Administration
Posting Number
Posting Number 00601F
Location
Location Coquitlam Campus
Grade or Pay Level
Grade or Pay Level In accordance with the current Collective Agreement
Salary Range
Salary Range $71,846-$115,129 Placement on the faculty salary scale is based on education, professional certification and experience and will be in accordance with the Collective Agreement.
Position Type
Position Type Faculty - Coordinator
Posting Type
Posting Type Internal
Regular/Temporary
Regular/Temporary Limited Term
Employment Type
Employment Type Part-Time
Posting Category
Posting Category Faculty
Start Date
Start Date 09/01/2024
End Date
End Date 08/31/2025
Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Work Arrangements
The Faculty of Health Sciences is seeking a Program Coordinator for the department of Medical Office Administration. This position takes effect September 1, 2024 for an initial one year term with the possibility of an extension(s) up to a maximum of three years. This role has two (2) sections of time release available for the 2024-2025 academic year.
What Douglas Offers
DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better.
The Role
The faculty member in this position oversees the operations of the Medical Office Administration department. This includes but is not limited to the student experience, staffing, faculty functions and curriculum development and implementation, ensuring that the program and outcomes meet the standards of the HICA certification.
The faculty member in this position has:
- the responsibility to seek collegial decisions;
- the authority to act on emergency issues requiring a decision, pending collegial resolution of the issue; and
- the responsibility to implement collegial decisions.
Responsibilities
Operational
Planning
- Responsible for oversight and timely management of the operations of the MOA program;
- In conjunction with Enrolment Services and Health Sciences Staff, coordinates registration processes and faculty access to courses;
- Participates in the long-range planning and forecasting for program development in accordance with College processes and HICA Certification for Medical Office Administrators;
- Ensures program requirements, protocols and operating procedures are appropriate, revised as necessary, and implemented in accordance with Douglas College policies and procedures;
- Maintains MOA program recognition with the HICA certification of the Canadian Health Information Management Association ( CHIMA );
- Submits required documents and reports that may be requested and required ie., Douglas College Annual Program Report
Budget and Staffing
- Prepares the departmental education plan, including workload assignments and timetable plans in consultation with faculty, and recommends to Dean/Associate Dean;
- Participates in preparing the operating and capital budget requests for the department, and recommends to Dean/Associate Dean;
- Ensures program expenditures related to supplies, travel and mileage are within approved budgeted parameters, and has signing authority.
- Coordinates and attends Program Advisory Committee ( PAC ) meetings and provides leadership in seeking advisory input;
- Coordinates faculty College Professional Development (PD) activities in relation to curriculum ensuring that PD outcomes are congruent with approved curriculum and program structure;
- Oversees Program operations as related to curriculum delivery;
- Initiates curriculum development revisions via approved College processes and ensures curriculum revisions to follow the HICA certification standards;
- Coordinates program orientation for new students in conjunction with faculty;
- Ensures appropriate procedures and policies are followed for students completing program to obtain HICA certificate;
- Coordinates Program Communication Centre on current system of communication
- In conjunction with Practice Coordinator ensures that clinical placements are appropriate for program learning outcomes;
- Assesses in collaboration with other HS Coordinators operational needs in relation to resources: capital acquisitions, library, software etc.
Departmental – Faculty Relations
- Facilitates timely and effective communication and decision-making within the department;
- Ensures faculty professional development time and accountable time is coordinated with department plans;
- Coordinates faculty orientation, providing faculty orientation to MOA common processes and faculty roles/responsibilities;
- Coordinates coaching, mentoring and developmental opportunities for faculty;
- Provides input into probationary evaluation of faculty;
- Support and promotes scholarly activity;
- Applies Collective Agreement to decision-making related to departmental operations and faculty roles.
Faculty of Health Sciences-Faculty Relations
- Informs Dean/Associate Dean of department operations, problems and issues on a regular basis.
- Establishes and maintains an effective working relationship with other College departments, regulatory bodies, professional groups and other related education programs;
- Coordinates representation of the department at external group meetings;
- Assumes responsibility for the functioning of the Program Advisory Committee, including collaborating with PAC Chair to ensure effective advisory functioning. Works with Program Support & Services Specialist regarding the PAC meetings and implements recommendations as appropriate;
- Presents at College Information (student recruitment) sessions; maintains currency of promotional materials for the program;
- Ensures currency of content on the MOA College website.
To Be Successful in this Role You Will Need
- Bachelor's Degree required; Masters or Doctorate/PhD in an appropriate field of study preferred;
- A minimum of five years' of recent post-secondary (or equivalent) teaching experience in business, health or education;
- Demonstrated knowledge of Douglas College policies related to education and administration.
- Demonstrated ability to teach adult learners;
- Demonstrated organization and timely management skills;
- Demonstrated project management skills;
- Demonstrated positive and collaborative interpersonal and networking skills, including teamwork and conflict resolution skills;
- Demonstrated effective communication skills, in both verbal and written forms;
- Knowledge of, and experience in, curriculum development and program evaluation;
- Demonstrated self-direction, motivation, initiative and creativity;
- In-depth knowledge related to MOA context and scope of practice;
- Demonstrated advocacy and commitment to the education, training and role of unlicensed care providers;
- Demonstrated understanding of principles of equity, diversity, inclusivity and cultural awareness in the context of education and practice;
- Represent the goals, values and philosophy of the MOA Department and Douglas College.
Link to Full Position Profile
Needs a Criminal Records Check
Needs a Criminal Records Check No
Open Date
Open Date 04/10/2024
Close Date
Open Until Filled Yes
Special Instructions to Applicant
Interested applicants must ensure that a resume and cover letter is submitted online and received by 4:30 p.m. on April 24, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to provide original sealed transcripts for educational credentials noted on their resume.
Required fields are indicated with an asterisk (*).
- * How did you first find out about this employment opportunity?
- Douglas College Careers Site
- Indeed
- Social Media (Facebook, Instagram)
- Personal Referral
- Agency Referral
- Professional Association Website
- Colleges and Institutes Canada (CICAN)
- Canadian Association of University Teachers (CAUT)
- Douglas College CareerHUB
- Career Fair or Other Hiring Event
- Other
- Glassdoor
- * If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
- Yes
- No
- Not Applicable
- * If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).
(Open Ended Question)
- * Are you a current or former Douglas College employee/student?
- Current employee
- Former employee
- Current student
- Former student
- None of the above
- * If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)
(Open Ended Question)
- * Please confirm that you will maintain residency in the Lower Mainland for the duration of your employment.
- Yes, I confirm
- No, I am not able to meet this requirement
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