Department: Workers' Safety and Compensation Commission

This Job Opening is limited to employees with the GNWT/WSCC in indeterminate and term positions.

If this sounds like a good fit for you, please email your resume quoting competition (24/19 NT) [email protected]

Job Title : Assessment Representative
Annual Salary : $74,198 - $88,608
Competition Number : 24/19 NT
Closing Date : April 12, 2024 @ 11:59 PM MST

Here are a few ways you will make a difference:

• Research and gather all relevant information on registering stakeholders in accordance with Workers' Safety and Compensation Commission (WSCC) policies and procedures
• Determine approval for Clearance Requests
• Provide exceptional customer service and quality assurance related to stakeholder account financial transactions
• Provide ongoing customer service and management of stakeholder's account; and
• Investigate and resolve inconsistencies reported on employer payroll statements.

What you bring to the role:

• A Business Administration Diploma or equivalent
• Two (2) years of related experience in an inbound/outbound call center environment and/or customer service-related field.
• Knowledge in payroll systems, accounting or bookkeeping systems, business cycles, collections and/or insurance administration
• Excellent analytical, evaluative, investigative and decision-making skills; and
• The proven ability to work both independently and in a team environment.

What we offer:

• A Northern Living Allowance of $3,700 (YK)
• Relocation assistance provided to Yellowknife, NT
• A generous benefits package and enrollment in the Public Service Pension Plan
• Learning and development programs and funding dedicated to your career growth
• A workplace culture and leave entitlements that promote and support a healthy work-life balance
• A culturally diverse workforce that embraces change and welcomes your lived experience
• Being part of a team that positively impacts the quality of life for workers across the NWT and Nunavut
• Federal and territorial tax incentives such as the NWT or Nunavut personal tax credits and the Northern Residents Tax Deductions

Forward your resume to: If this sounds like a good fit for you, please forward your resume quoting competition number here

Criminal Records : Candidates must be able to provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Affirmative Action: Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Diversity and Inclusion: The Workers' Safety and Compensation Commission is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility: Eligibility lists may be created from the competition to fill future term and indeterminate positions.

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