Job Title or Location
RECENT SEARCHES

Senior Program Manager, Client Services Toronto

Ascend Fundraising Solutions
Toronto, ON
Management

Founded in 2010, Ascend Fundraising Solutions online and in-venue fundraising platform and solutions have been used by some of the world's most notable non-profit organizations such as United Way, Vancouver Canucks Foundation, Canadian Olympic Foundation, Canadian Institute for the Blind, Kansas City Chiefs Foundation, Boston Red Sox Foundation, Big Brothers Big Sisters, Thunder Bay Regional Health Science Foundation, Arizona Humane Society, and many others. We are disrupting the fundraising model by helping charitable organizations, raise funds by using our electronic raffle solutions, raise recurring donations, build on their donor datasets, build deeper engagement from their donor databases, and achieve record donor revenues. As a leading provider of strategy and technology for 50/50 raffles, sweepstakes, and Catch the Ace raffles, we've helped over 500 charitable organizations raise over $1 billion on our platform to date, and we're only just getting started. As a Senior Program Manger, your contribution to the strategic development and maximizing the efficiency of your book of business is important. You will have the opportunity to collaborate closely with the President, Client Services and play a vital role in enhancing the financial performance of your clients portfolios. Lead the strategic planning process for lottery programs, ensuring alignment with organizational goals. · Oversee the application process for Provincial licenses, ensuring compliance with regulatory requirements. · Analyze data and insights to assess program performance, return on investment, and identify strategies for improvement. · Implement performance tracking mechanisms to monitor program effectiveness and accurately measure return on investment. · Ensure websites are properly executed. · Coordinate digital advertising campaigns to increase program visibility and engagement. · Lead the coordination of e-news, social media, traditional media, and SMS campaigns to effectively promote program activities. · Oversee the management of PR initiatives to boost program visibility and reputation. · Ensure all clients and stakeholders have access to relevant information through SharePoint, promoting transparency and accessibility. · Prepare reconciliation data, wrap-up reports, and final reports for Regulatory with a focus on accuracy and deadlines. · Develop innovative program ideas and ensure their successful implementation to expand program offerings and reach new audiences. 7+ years of experience in Program Management · Successful completion of a post-secondary program in a relevant field (e.g., project management, marketing, public relations, communications, business)· B2C relationship management skills: ability to listen, understand, empathize, communicate constructively · Fundraising experience is an asset. Excellent skills in leadership and time management · Employs an understanding of analytics and uses such knowledge to insights to deliver strategic recommendations to improve performance. · able to effectively prioritize, escalate and follow through on expected deliverables in accordance with deadlines and urgent matters. · Experience with project management systems such as Asana is an asset. · Proficient with CRM software, Office 365 You are a self- starter, resourceful, and can turn your ideas quickly into implementations · You have a strong passion for continuous learning, both in your field and for your personal growth · You are passionate about helping charitable organizations raise money and increase their impact in their communities Ascend is a market leader in the fundraising solutions sector and have a proven and highly regarded senior management team · Help grow a company that helps charities and NPOs fund their charitable causes · AscendFS is committed to building and preserving an open, inclusive, and healthy work environment. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. Ascend Fundraising Solutions works with foundations and non-profit organizations by offering best in class fundraising solutions. Our raffle, private lottery & sweepstakes programs grow donor prospects and engage existing donors #