Role: Business Analyst

Start date: As soon as possible.

End date: 31 Mar 2026

Location of Work (Address or City, Province): Fredericton

Remote Work be considered? No, On-site

Responsibilities : Responsibilities of the Business Analyst will include, but are not limited to:

• Document results of business and information technology requirement gathering sessions through Business Requirements, functional design specifications, user stories, workflow processes;
• Development and implementation of a Change Management Communication Plan for managing and communicating changes, as a result of the eReferral/eConsult project;
• Maintain a stakeholder assessment identifying the individuals and groups affected by the change;
• Ensure the alignment of change management activities with various stakeholders to support the adoption process, as it relates to the implementation of a consolidated eReferral/eConsult solution;
• Ensure all stakeholders are actively engaged in the change, consulted with and communicated to;
• Build consensus among various stakeholders on specific changes designed to better meet their needs;
• Development of a training plan(s) through engagement with various stakeholder groups;
• Development of various training tools to support end-user training;
• Dupport the facilitation of training sessions in both official languages;
• Support the development an eReferral/eConsult Governance Model;
• Support the development of an eReferral/eConsult Operational Support Framework;
• Support the creation of other project deliverables, as needed;

Mandatory Skills and Experience :

• The proposed resource must meet or exceed one of the following combinations of education or certification and experience in the resource role:
• University Degree Or
• Community College Diploma Or Special Experience Equivalency;
• 5+ years of Business Analyst work with demonstrated Digital Health experience, responsible for business requirements elicitation, workshop facilitation, use case analysis and business process/workflow design activities;
• Ability to travel to sites within NB for face-to-face meetings occasionally.
• 2+ years of demonstrated experience supporting change management activities in support of digital health initiatives;
• Certification in Change Management.
• Excellent verbal and written communication skills in English and French. Must be bilingual.

Desirable Skills and Experience :

• 5+ years of demonstrated experience as a lead business analyst within a healthcare setting in a Canadian jurisdiction, related to both project and operations work. Please provide examples of both projects and operations related work. Preference will be given to candidates with experience in the New Brunswick context.
• 5+ years of demonstrated experience in facilitating sessions with diversified groups of clinical and non-clinical Subject Matter Experts and stakeholders, resulting in clear and concise business requirements.
• 2+ years of demonstrated experience in identifying and assessing change impacts to the organization's business processes and technology solutions;
• 2+ years of demonstrated experience in the development of communications to various stakeholder groups, in support of changes brought about by a new program and/or initiative;
• 2+ years of demonstrated experience in the development of various training tools and/or reference guides, in support of the changes brought about by a new program and/or initiative;
• 5+ years of demonstrated experience engaging with various clinical and non-clinical stakeholders in contributing to effective change.

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