Sales Support Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB Installation Products Division (formerly Thomas&Betts),is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer- focused solutions for connecting and protecting electrical systems, as well as a unique differentiated medium voltage offering. Our products are used all around you, every day – orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used.
Your responsibilities- Suggestion of products and equivalence of competitors, to external sales, distributors and contractors/user.
- Technical support (level 2).
- Work with the outside sales team to review and use SPA's (Special Pricing Agreements).
- Preparation of bids and pricing assistance within a mandated time frame.
- Provide RMA (Return of Merchandise Authorization) information to outside sales and validate approvals with customer service.
- Provide customer and market information to the sales and marketing group.
- Work with customer service for order resolution.
- Assist and support fellow team members.
- Bilingual French, English - spoken and written. French is required. English is also required to communicate with customers outside Quebec on a regular basis.
- 2+ years experience in a similar environment.
- Experience in a B2B company.
- Comfortable with the use of multiple computer systems.
- Excellent communication and file management skills, organization and the ability to undertake multiple projects simultaneously while being detail oriented and accurate.
- Ability to work in a team environment or independently.
- Motivated to learn.
- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website For the 8th year in a row, ABB Canada has been recognized as one of Canada's top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada's Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.
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