The salary range for this position is CAD $54.Why Fraser Health? Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: We currently have an exciting opportunity fora Part Time – Manager Patient Access & Community Transition to join our team at Langley Memorial Hospital located in Langley, B.As a key member of the leadership team, you are responsible for managing and providing leadership to all areas and support services linked to patient flow and transition across the health continuum, with a focus on improving patient flow through key improvement initiatives. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Connect with us on our Careers social channels where you'll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor . The Manager, Patient Access & Community Transition provides operational oversight and management of patient access and transitions within the site, between hospitals, and between hospitals and community, to ensure quality patient care, effective patient outcomes and positive patient experience. In collaboration with department and clinical support areas, identifies barriers to patient flow and provides leadership and management to address barriers and facilitate improvement system-wide. Creates, develops and supports seamless transition points between hospital and community and evaluates their effectiveness; monitors, tracks and evaluates access & flow performance based on MOH criteria/indicators. Accountable to oversee Complex Discharge processes & performance for the site as well as the designation and monitoring of Alternate Levels of Care (ALC). Ensures consistent application and implementation of policies and processes of patient access, flow and transition practices within the site, the community and across the continuum of care. prioritizes and advises on the status of site and community objectives related to patient access and transitions to "right service", including the review and improvement of patient experience criteria and objectives. Oversees and manages designated clinical and /or administrative areas at the site which support Access and Community Transition functions, as well as areas which provide general support to site operations. In collaboration with the Executive Director, Directors and site team members, provides operational oversight and management of patient access, flow and transitions between clinical areas within the site, between hospitals and between hospitals and community to ensure quality patient care, effective patient outcomes and positive patient experience. # Leads the development of "right service" in hospital and community through the development and implementation of a framework to ensure the efficiency and effectiveness of patient placement, access, flow and transition between acute and community care. # In collaboration with department and clinical support areas, identifies barriers to patient flow and provides leadership and management to reduce barriers, address patient flow issues and facilitate improvement. # Monitors, tracks and evaluates access and flow performance utilizing MOH and FH criteria/indicators. Monitors hospital occupancy and use of overflow spaces; utilizes 10 hour performance and processes to move patients to right location; Creates and implements seamless points of transition between acute and community care/services, and evaluates the effectiveness of transition points to/from community (i.e. Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments/programs at and across sites/community areas and other internal and external stakeholders; Ensures an effective complex discharge process at the site by providing oversight, leadership and management of access-related resources, departments or roles such as case management, counselling or other related functions which support the complex discharge process. # Responsible for the designation and monitoring of Alternate Levels of Care (ALC) processes, systems and protocols. # ensures compliance of the complaint review and audit process. # Acts as a resource for Access staff, FH staff and leadership, and clients and families regarding bed allocation policy, principles, procedures and decision-making. implements corrective action as required based on reviewing patient access trends and patterns for the clinical service and/or site; Manages resources through the development of operating budgets as appropriate, review of expenses and the development of action plans. # provides regular feedback on performance or performance improvement issues; Participates in strategic planning, program development and the development of short and long term clinical, operational or service plans, including the development, implementation and negotiation of essential service contingency plans. # Reviews Fraser Health workplace indicators in areas such as retention, engagement, safety, absenteeism and overtime, and establishes department objectives and action plans. Participates in the development, implementation and negotiation of essential service contingency plans. # Participates and provides input in the implementation and maintenance of access related systems such as Bed Optimization System (BOS) and other related information systems and processes; ensures Fraser Health, MOH and other and regulatory reporting requirements are met. # Participates/chairs committees in the hospital or community as required on access and transition issues. Develops status reports for Executive Director to apprise on status of access issues, improvements and recommend initiatives. Completion of an undergraduate degree in health sciences or related field, plus seven (7) years' recent related experience in patient access and flow, discharge planning and Alternate Level of Care within a complex health care environment, including two (2) years in a leadership role; or an equivalent combination of education, training and experience. Professional/Technical Capabilities: Ability to implement and troubleshoot systems necessary to collect, maintain and analyze data. Knowledge of research methodology, practices and techniques. Knowledge of department management processes under collective agreements. Demonstrated knowledge of budget planning and preparation principles, concepts and methods.