Program Manager – Telecom+ Banking Brampton ,ON Here the key skills and experience that we are looking for: • Cloud Savvy • CyberSecurity (functional knowledge)• Maestro • Netcracker experience • Must be Strong... ◦ Communicator (written and verbal)◦ MS Projects, Power Point, Excel ◦ Jira & Confluence ◦ Cross functional team management (architecture, data, infrastructure, security, release management)◦ Release & Change Management ◦ Reporting Senior Program Managers orchestrate multiple projects, ensuring that our technological solutions align with business objectives. Bringing a balance of creativity and ability to execute to a process, we are looking for those who can drive large, complex, technology transformations ensuring success from inception to deployment. Key Responsibilities: - Oversight: Develop and manage comprehensive program plans, ensuring that deliverables are achieved on time, within scope, and within budget. - Oversight: Align technological solutions and deliverables with the company's strategic objectives and to others in the technology portfolio. - Foster strong relationships with project stakeholders, both internal and external, ensuring clear communication and effective collaboration. Ability to communicate with business and technology leaders. - Translate technical jargon into business terms for stakeholders at various levels, from team members to executives. - Allocate resources effectively across multiple projects, ensuring optimal utilization of team strengths and competencies. - Predict resource needs and potential bottlenecks, creating solutions to address them. - Proactively identify, assess, and mitigate risks across all projects. This includes both technical and non-technical risks. - Establish risk management protocols and ensure they are adhered to across teams. - Provide mentorship and guidance to project managers and other team members. - Promote a culture of innovation, continuous learning, and collaboration within the team. - Oversee program budgets, ensuring that financial targets are met without compromising on quality. - Provide regular financial updates to senior management. Follow established processes in creating and maintaining budgetary reports. - Understand the technological aspects of projects, enabling effective communication with technical teams. - Ensure that all project documentation is accurate, up-to-date, and stored appropriately. - Generate regular progress reports as required for team audiences, providing insights into the overall health of the program. - Build and nurture relationships with third-party vendors and suppliers. - Evaluate project results and feedback to identify areas of improvement. - Implement best practices in project management, staying updated with the latest industry trends. Education: Bachelor's degree in Computer Science, IT, Business Management, or a related field. Experience: Minimum of 7 years of experience in program management, with a focus on technology projects. Technical Skills: Proficient in project management software like Jira, Trello, MS Project, or similar tools. Industry Knowledge: Strong understanding of the technology landscape, in particular in banking and telecommunications . Leadership: Proven ability to lead cross-functional teams effectively, executing projects of $2M+ with multiple lines of business and channels impacted. Communication: Exceptional verbal and written communication skills, experience creating executive summaries and reports. Problem-Solving: Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows.