Their job is to dive deep into our Founder's company and help them determine their roadmap as they transition and scale their company in Canada. From the day the Founder is admitted into the Global Entrepreneur Incubation Program to the day they graduate (and even beyond!), The Program Manager is not an expert in all fields of business and does not need to coach Founders on the intricacies of doing business in Canada. Rather, their job is to build a strong relationship based on trust and mutual goals, help the Founder identify interventions needed from experts, and facilitate introductions and follow throughs. Further, as the Program Manager walks with the Founder through the Program, they are responsible for collecting data, monitoring immigration process, managing immigration queries and gaining feedback, as well as keeping details records on the above. At the end of the day, we're a Founder focused team – and the Program Manger is the one driving their experience, learning and development trajectory, and community engagement. Founder Journey Management Ensure Founders are engaged and attending planned sessions, networking events and other activities Act on their behalf to identify and schedule interventions with experts to help them achieve said goals and milestones, including requesting time with Mentors, experts and more Send regular newsletters to Founders to maintain institutional communication with the community Data + Record Management Track and report key successes of Founders through informal discussions, surveys, interview etc Create and maintain online portal and digital resources for Founders Conduct a needs analysis of Clients incoming to Programming Track Founder's immigration status and provide assistance when needed General Management Duties Participate and assist in company events, workshops, information sessions, etc. Support event logistics for BHive and other community events Support with process and system implementation Support in data collection and reporting Lead the onboarding of new CRM tool, transitioning day-to-day operations to Zoho College or University degree in business or a similar field of study ~ MBA considered an asset ~4-8 years' experience in business, start-up incubation, VC or Angel funding, consulting or product management role (Preferred)~ Full-time Hybrid – Office is located at 8 Nelson St. We'd love to get to know you ASAP!