Note: This role is only open to candidates with 2+ years of experience in a manager role in a high volume retail/grocery environment. The Department Manager, Administration is accountable for the successful day-to-day operation of Financial Services, Front End, Customer Service and Post Office if applicable. This includes implementation of company standards, the management of company assets and the development and training of staff. The incumbent supports the rest of the store management team and fosters positive customer relationships. *More than just retail.**The Northern/NorthMart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the North. With Northern/NorthMart, you're encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work. Are you a couple? We are looking for enthusiastic and highly motivated retail professionals who welcome the opportunities for career advancement that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail team *Allowances for both food and accommodation * Paid training *Deal with customer complaints and requests quickly and effectively * Manage the Office & Front End/Customer Service to maximize profits and protect company assets.** Follow up on delinquent accounts including participation in conference credit calls with WFS. * Support all Financial Service Programs such as cashing fees, Link Tax, Master Card, etc…* Supervises Post Office operation where applicable. * Ensure that the daily operating disciplines, as described in the Office Manual are consistently met.** Ensure safe is kept on full lock at all times. * Ensures all money removed or put in safe is recorded immediately in the system * Ensures that adequate cash is on hand for daily business transactions. *Ensure that staff provide outstanding customer service in Office and Post Office and Front End * Participate as a key member of the store team, providing leadership to store team and support to the Store Manager * Work with supervisors to recruit, train, lead and develop Office, Front End and Post Office staff. * Supervise, coach and develop Office, Front end , Post Office employees as required *A minimum of two years of experience in a high-volume grocery/retail environment * Record of bottom line and sales results in previous roles. * Computer knowledge of Excel and Outlook. * Strong knowledge of grocery operating principles. * Proven organizational, planning and prioritizing skills * Highly motivated and adventurous with an appreciation for small town life in a culturally diverse setting considered an asset *Work in remote areas *The North West Company ("NWC" or "North West") recognizes its longstanding relationship with Indigenous Peoples and its role as the largest provider of goods and services to Indigenous communities in northern Canada. North West's predecessor entities were fur trading and provisioning companies that economically intertwined with Indigenous Nations for hundreds of years, well before the accelerated settler periods of the 19th and early 20th centuries. In the spirit of Truth and Reconciliation, we acknowledge Canada's colonial history and the policies of racism that created power imbalances throughout history and the resulting harm done to Indigenous Peoples. _*Our Promise to Indigenous Peoples is a reaffirmed commitment to building more collaborative relationships that will enhance the inclusion and social well-being of Indigenous People of Canada. We fully commit to the spirit of reconciliation reflected in the Truth and Reconciliation Commission's Calls to Action and final report.*_*Help Us Serve Rural and Remote Communities* The North West Company plays a critical role in serving rural and remote communities across Canada's north. In turn, we trust our in-store personnel to deliver! If you are considering a career in the north, we offer excellent compensation and the freedom to make a store your own. You'll have the rare opportunity of experiencing life in the north, with its outdoor activities and culturally engaged communities. We put our full support, including first-rate training, behind you. We'd love to hear from all workers who are motivated to thrive professionally and personally while making a difference in multiple communities across the North. CANDIDATES MUST BE WILLING TO RELOCATE TO MULTIPLE MARKETS IN THE NORTHERNMOST REGIONS OF ALBERTA, MANITOBA, ONTARIO, SASKATCHEWAN, QUEBEC, NUNAVUT, AND NORTHWEST TERRITORIES. RELOCATION ARRANGEMENTS WILL BE MADE AND PAID FOR BY THE NORTH WEST COMPANY._ The North West Company is proud to serve and support communities in Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food, and our goal is to be the best local shopping choice for everyday household and local lifestyle needs. Job Type: Full-time 8 hour shift