TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years. Experience in Quality Assurance testing - manual and automation testing. • Knowledge of testing Contact Centre applications such as Nuance, Verint, Aspect and Genesys application suites. • Experience with Cyara or other IVR automation tools is preferred. • Patch testing (MS, Linux, Vulnerabilities), Automation testing and Analysis, Defect Management, Test Designs, Requirement Analysis Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).