Lease & Operations Specialist responsibilities: From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration). Perform precise data entry to keep records up-to-date. Collecting and verifying customer documents with relevant team members (e.g., invoices, contracts, insurance, ownership docs, IDs). Managing accounts receivable by contacting customers for payments (collecting payment or referring delinquent accounts to collection agencies as necessary). The employee is decisive and assertive, efficiently managing operational logistics and collections. They possess exceptional communication skills (EN & FR), allowing them to cut through ambiguity and enforce accountability with both suppliers and customers. Their approach combines tactfulness with firmness, ensuring that tasks are completed without compromising professional relationships. With a keen ability to prioritize tasks and manage time effectively, they excel at driving processes forward, maintaining meticulous records (thus ensuring bank-auditing compliance). The candidate is highly skilled in negotiating and has a no-nonsense attitude that ensures swift resolutions to outstanding payments and uncooperative suppliers, all while maintaining a positive, results-oriented work environment.