Senior Business Systems Analyst with Salesforce Financial Services Cloud experience to deliver [...]
S I Systems
Toronto, ON
Senior Business Systems Analyst with Salesforce Financial Services Cloud experience to deliver roadmap priorities with one of our major banking clients- BNSJP00033917
Senior Business Systems Analyst with Salesforce Financial Services Cloud experience to deliver roadmap priorities with one of our major banking clients- BNSJP00033917
Location Address: Hybrid - Toronto – 2x / week (Mon & Wed) – need candidates in GTA
Contract Duration: 6 months (Possibility of extension)
Schedule Hours: 37.5 hrs/week
Reason: Additional Support on current project - Need to backfill capacity to deliver RoadMap priorities in FY '24
Story Behind the Need
- Business group: GWMS Customer Relationship Management - We do Salesforce development for GWM Technology
- Project: Salesforce analysis for Global Wealth Management - part of a continuous agile lab that is funded to operate and delivery Total Wealth 360. This is a Salesforce Org for all Canadian Wealth Management.
Must Have Skills:
- 10 + years' Business Technical/System Analys t experience - we want this person to be hands on with technical knowledge
- 5+ years' configuration / Support experience with Salesforce
- 3+ years' experience with Financial Service Cloud (FSC)
- 3+ years' experience with Data Modeling, Data Mapping and creating Data Dictionaries
Nice-To-Have Skills:
- Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*
- Experience producing Swimlane Diagrams, User Journeys, UI Mockups & Wireframes
- Experience leading a BSA team for an end-to end delivery, implementation, or digital transformation project
Education:
- Bachelor's degree in a technical field such as computer science, computer engineering or related field required
- Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*
Best VS. Average Candidate:
- Communication skills are really important here, need to be able to articulate knowledge well; host and lead meetings; best would have experience leading a team for an end-to end delivery, implementation, or digital transformation project; strong recent Salesforce experience
Typical Day in Role:
- Works with key stakeholders within all business functions to align technology solutions with business strategies
- Gathers requirements from business units and translates those to programmers and developers
- Writes user stories on JIRA and documents artifacts through Confluence
- Perform user story mapping, create user journeys
- Help prioritize and refine product backlog
- Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
- Supports one or more highly complex business processes
- Works on multiple projects as a project team member
- Serves as a liaison between the business community (other BAs, business SMEs) and the IT organization (agile, scrum team, QA, product owner, developers) in order to provide technical solutions to meet user needs
- Working in an Agile/Scrum environment using Kanban methodology
- 1 Step Process: 1 Video MS Teams Interview – 1 hour – with HM, potentially 1 other BA lead
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