The Administrative Assistant is responsible for providing professional and administrative support to the correctional team in accordance with established procedures.

Functional Responsibilities:

• Provide customer service, screen and direct telephone calls, take and relay messages, answer questions from clients and general public regarding correctional services; respond and if needed,redirect inquiries as appropriate.
• Review, redirect, process and facilitate incoming and outgoing regular and electronic correspondence and paperwork so as to provide prompt and appropriate action with respect to inquiries, concerns and issues in a timely manner.
• Assist correctional staff in special assignments or daily routines.
• Administer and coordinate various department-related meetings such as setting up appointments, preparing meeting notices, and recording the minutes of meetings (e.g., staff meetings).
• Answer and/or coordinate responses to all administrative inquiries received from the correctional office.
• Order office and operating supplies; keep inventory of supplies.
• Research, compile and analyze data for special correctional projects and reports.
• Coordinate the Cree Reintegration Officer, Community Justice Officer and Correctional Release Support Worker's visits to clients in different locations such as detention centers, half-way houses and treatment centers in order to provides the appropriated services.
• Act as the liaison and relay information to the detainees and their immediate family.
• Work closely with the Corrections Liaison Officer and the Val-d'Or Correctional Staff in order to provide services to the detainees.

Administrative Responsibilities:

• Maintain the calendar of correctional team.
• Collecting and updating clients' data and files.
• Set up, update and maintain an efficient and effective electronic and manual filing system.
• Compile reports by entering data in the correction databases.
• Maintain a weekly directory of client whereabouts in federal and provincial detention facilities and relaying that information to the Corrections Liaison Officer and the respective Correctional Reintegration Officers.

Other Responsibilities:

• Maintain up-to-date knowledge and skills in area(s) of responsibility.
• Perform other duties as required.

Qualifications

Education:

• High School Diploma with additional training program of at least one year in Secretarial studies or related field.

Experience:

• Three to five years of relevant work experience.

Language:

• Fluency in English.
• Fluency in verbal Cree.
• Fluency in French.

Knowledge and Abilities:

• Customer-focused and service-oriented.
• Strong organizational skills and ability to coordinate multiple projects.
• Excellent interpersonal and communication skills.
• Ability to be empathetic, listen and assist clients in distress.
• Proven ability to be discreet and maintain confidentiality.
• Demonstrated attention to detail and accuracy.
• Proficiency in Microsoft Office products.

Additional Requirements:

• Typical office setting where there are no unusual physical demands.
• Must be able to pass provincial and federal security screening.

The Cree Nation Government may, at its discretion, waive any or all of the aforementioned requirements if a suitable candidate who is a JBNQA beneficiary accepts to follow a training plan determined by the Cree Nation Government as a condition of employment.

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