Learn and grow as an important part of a team that cares about Reliance and its customers. Represent Reliance in a professional, courteous and customer service-oriented manner on every call; Explain, educate and promote the value of Reliance's products, services and programs on every call. Professionally install water heater and tankless equipment and accessory items in accordance with manufacturer specifications, local codes and company standards. Replace or repair leaking water heaters and maintenance of HVAC equipment. Ensure personal and customer safety. Provide superior customer service (i.e. execution of "The Right Call" process). Create positive customer relations through effective communication and problem solving. Actively participate in the training and mentoring of new installers. The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs Fully paid tuition and apprentice leave top-up for eligible Team Members And award-winning and one of Canada's Most Admired Corporate Cultures with a proudly diverse and inclusive team Must have Gas Technician '2' (G2) license. Must have at least a Class G Driver's License. Diagnostic and HVAC maintenance skills for residential equipment. In addition, ability to lift and maneuver water heaters with the assistance of material handling equipment. Electronics/electricity). Be willing and able to work rotating shifts and standby duties as required, including weekends. Reliance is a trusted source and has become one of Canada's largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. We're proud to be recognized as one of Canada's 10 Most Admired Corporate Cultures. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. #