Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We are looking for a positive, goal-driven, car enthusiast to join our collaborative customer service team who are dedicated to building authentic relationships with our customers. Our Customer Service Administrator at our Saint John office will report to the Customer Service manager and is responsible for responding to customer requests to place orders, determine the availability of parts and prices in a timely and efficient manner. Access to a robust online training system for personal or leadership development · Employee benefits including health and dental after 3 months You are passionate about customer service – It is in your nature to continuously provide exceptional customer service and you're driven to build long-lasting relationships with customers, peers, management, etc. · You are a resourceful multi-tasker – You have the ability to check prices and parts availability while speaking with customers and can re-key "unknown orders" to identify customer names, addresses and any other information for proper billing and shipping · You are organized and thorough – You will maintain the special order file and follow up as necessary for billing invoices not received and proof of delivery to customer, you will maintain records to ensure prompt and accurate reporting and you will document over/short claims for research and resolution · You are adaptable – You can perform accounting duties consisting of credit entry, order entry and direct billing for shipments from other company locations 1-3 years of customer service experience is preferred · Computer knowledge of Microsoft Windows, Excel, Word and Access · Bilingual in both French and English is considered an asset We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, and basis of disability or any other federal, provincial or local protected class. Be the first to be notified about new Customer Service Administrator jobs in Saint John, New Brunswick