Experience it - Ajax! The Town of Ajax, situated on the northern shore of Lake Ontario, is an innovative municipal sector leader that provides a variety of services to one of the fastest growing communities in Ontario. With over 130,000 residents, Ajax's rich heritage and culturally diverse community make it a great place to work and live. IT Project Manager & Business Analyst Reporting to the Supervisor, IT Projects, the IT Project Manager & Business Analyst acts as a leader of large cross-functional project teams comprised primarily of managers and super-users from various departments. This position is a liaison between departments and IT staff, responsible for identifying and bringing large-scale strategic technology initiatives from concept to implementation. The IT PM/BA plans and delivers the most complex and strategically important technology projects, providing project management guidance and enabling clients to derive maximum benefit from their business solutions and client systems. The incumbent is a skilled relationship-builder, comfortable managing consultants and contracted professional services, and able to translate business needs into technological solutions. Thoroughly analyze existing business processes across various departments to identify inefficiencies, redundancies, and areas for improvement. Plan and practice various analysis tools and techniques to identify business requirements and assist in their transformation into technology solutions. Document and maintain business and system requirements for corporate solutions, emphasizing configuration, integration, testing, deployment, and support to ensure the systems meet the requirements outlined by the business teams. Create and manage project artifacts such as assessments, charters, timelines, RAID logs, Requests for Change, and status reporting throughout the lifecycle of the assigned projects. Lead large project teams with shared accountability for project outcomes and timelines. Organize and chair project team meetings; Lead multiple projects simultaneously within the Technology & Innovation project portfolio. Manage and escalate project risks and issues as they arise until adequately resolved. Provide oversight of project consultants and contracted professional services. Contribute to the project management and business analysis governance processes and templates. Develop RFPs for required professional services, consulting and technology related to major projects; will sit on bid evaluation committees and contribute to decisions for contract awards. Provide quality advice and guidance to staff across the organization, at all levels, on developing high-quality business systems and solutions. Influence decisions based on facts, data, experience and/or contemporary best practices to support continuous improvement. Led and participated in internal and external user groups and vendor-provided training opportunities to promote system utilization. Diploma or degree in Computer Science or Computer Engineering (or a related field) with a minimum of 3 years of demonstrated experience in project management, business analysis, system design, or an equivalent combination of education and experience. Training and experience in business analysis and project management; knowledge of project management and business analysis tools and techniques. Working experience in the municipal or public sector is highly desired. Certification as a Certified Business Analyst Professional or Project Management Professional or working towards those certifications, is an asset. business applications database administration system design and configuration data management/analysis Exceptional interpersonal and team-building skills. Highly developed communication skills, especially the ability to clearly communicate technical/complex information both verbally and in writing using lay terminology. Strong writing skills for business case development and other formal documentation. Proficiency with the Microsoft 365 platform and products (Teams, Outlook, Visio, Word, Excel, PowerPoint, SharePoint, Project). Ability to provide a current Criminal Reference Check satisfactory to the Town of Ajax. The hours of work are Monday to Friday from 8:30 a.m. - Benefits : The Town offers full-time staff a comprehensive benefit package with paid sick, parental leave top-up, vacation and personal leave days; Health & Wellness Program, Town of Ajax Fitness Centre membership; plus a defined benefits pension (OMERS pension). A flexible work arrangement, including the option to work from home some of the time, is currently a possibility with this position, and can be discussed during the interview process. This position is being advertised concurrently to internal and external candidates, and applications are accepted online. The Town of Ajax is an equal opportunity employer, committed to diversity and accessibility within the workplace where all employees feel valued, respected and supported. The Town embraces diversity and gender expression through policy, staff training and providing positive spaces. If selected for an interview, please inform Human Resources staff of any accommodation you may require during the process. #