About Can/Am Technologies At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cash Receipting software is an industry-leading solution that automates and streamlines cash handling and financial management practices for State, County, and City governments. Successful Can/Am team members model these values: Pay it forward | creating lasting value by investing generously in our people, platforms, and community Can/Am is looking for a dedicated and thorough Technical Support Technician to support Can/Am's client-facing and internal applications. Can/Am is quickly becoming a leading local government POS System provider. You will be a key player in providing the necessary support our company needs to continue our fabulous track record of exceptional service while working alongside a committed group of professionals. This role will report to the Director of Support and Operations. Work efficiently within varying time frames to meet client needs Communicate effectively to both technical and business personnel Office equipment support/management Network/printer/hardware ~ Be able to follow technical processes to run internal routines in support of staff members Run through procedural documentation to prepare product sites for sales demos Intrinsically motivated to support others and provide positive interactions Support product improvement and contribute to the knowledge base of Can/Am that is used by clients, partners, and internal staff Assess and troubleshoot computer software and other internal office equipment support issues Receive telephone calls and emails to inquire about issues and provide solutions or escalate to the appropriate personnel Perform software tests to determine its value addto the customer Be available during support hours with periodic on-call requirements Generous benefits of medical, dental, and RRSP plans Can/Am is an Equal Opportunity Employer that does not discriminate on the basis of age, race, sex, religion, national origin, disability, or any other non-merit factor protected by applicable federal, state, and local laws. Can/Am is committed to working with and providing reasonableaccommodationfor qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please contact HR@canamtechnologies.