Job Status: Permanent, Full time and part time
Work Schedule: Weekday, weekend, days and evening
Region: Montreal
Starting date: As soon as possible
• Under the supervision of the Maitre d'hôtel, the essential responsibilities and functions of this position are, but not limited to:
• In charge of opening and closing the restaurant
• In charge of managing the dining-room staff in the absence of the Maître d'hôtel
• Offer a professional, affable and endearing level of service to all our customers and at all times.
• Ensure optimal communications with the kitchen to keep the kitchen staff aware of any information they need to know.
• Anticipate the needs of the customers and exceed their expectations
• Take orders and proceed to suggestive selling
• Offer customers a unique experience by tailoring your service to their needs.
• Advise customers about dishes and drinks and make the appropriate complementary recommendations
• Ensure efficient team work at all times
• Participate in the set-up before, during and after the service according to assigned tasks
• Collect and register specificities of each customer's profile according to established standards
• Perfect knowledge of the food and drinks menus and ongoing promotions
• Perfect knowledge of all the dishes on the menu, their garnishes, contents and preparation methods
• Perfect knowledge of the wines list, wines by the glass, cocktails and other drinks on the menu and ability to describe them
• Perfect knowledge of the Food court's offers and services
• Ensure invoicing according to the established procedures and be in charge of a petty cash fund
• Ensure the maintenance of the entire work area and adjacent zones on a daily and weekly basis
• Act as a brand ambassador by maintaining a professional and well-kept appearance
• Master the standards of the various styles of service
• Comply with the Food court's service standards, policies, procedures and rules
• Apply the service's sequence and actions
• Comply with all food safety policies and standards when preparing food and beverages
• Ensure and maintain a safe work environment.
*The above list of duties is not exhaustive and the person in this role will need to constantly adapt to high-activity and specific customer relations management situations*
Qualifications:
• Two years of relevant experience in table service
• A degree in table service from a school recognized by the Ministry of Education is considered an advantage
• Knowledge of Veloce and Libro is considered an advantage
• Knowledge of gastronomy and sommellerie
• AVS in sommellerie is considered an advantage
• Excellent communications skills in French and English
Sought-after qualities:
• Passionate about high-quality food and beverages
• Rigorous, organized, detail-oriented and creativity
• Keen interpersonal skills
• Responsible and dependable
• Organized and motivated
• Ability to work efficiently under pressure in a fast paced environment
• Good team worker
• Ability to focus entirely on the needs of customers while remaining calm and courteous at all time
The physical requirements of this position are, but not limited to:
• Walk and stand for the entire duration of the work shift
• Lift and carry charges weighing up to 15 kg (33 lb)
• Kneel, push, pull, lift
• Go up and down ladders, stairs and ramps
Visa requirements: must be legally eligible to work in Canada.
Apply nowEntering information you provide is a two step process. The first is to fill out the form below. The second step is to attach your CV in Word format, PDF or RTF below.
Step 1: Please fill this form
First Name
Last Name
City
Phone
Other phone
Are you eligible to work in Canada? Note that according to Canadian Immigration legislation, to be eligible you must either have a valid work permit or be an immigrant, a permanent resident or a Canadian citizen.
Are you eligible to work in Canada? Note that according to Canadian Immigration legislation, to be eligible you must either have a valid work permit or be an immigrant, a permanent resident or a Canadian citizen. YES NO
Are you currently employed or have you ever worked for an A5 Hospitality establishment?
Are you currently employed or have you ever worked for an A5 Hospitality establishment? YES NO
Do you know the A5 Hospitality establishments?
Do you know the A5 Hospitality establishments? YES NO
How many years of experience relevant to the position sought do you have?
How many years of experience relevant to the position sought do you have? 1 to 2 years 3 to 4 years 6 to 9 years 10 years and over Any
When are you available to start work?
When are you available to start work?
What are your daytime availabilities?
(can check more than one box)
What are your daytime availabilities? From Monday to Friday Everyday Monday Tuesday Wednesday Thursday Friday Saturday Sunday
What are your nighttime availabilities?
(can check more than one box)
What are your nighttime availabilities? From Monday to Friday Everyday Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Choose which of the following represent your experience in a kitchen:
(can check more than one box)
Choose which of the following represent your experience in a kitchen Dishwasher Cook Assitant cook Chef Cashier Bussboy Sommelier Bartender Maître d'hôtel Manager
Step 2: Please upload your documents
Attach your resume
A5 Hospitality3643 St-Laurent blvd, suite 300,
Montreal, QC, H2X 2V5
[email protected]
#J-18808-Ljbffr