Bond Head Chiropractic and Rehab is looking for a kind and professional chiropractic assistant/ receptionist to join our team. We offer chiropractic, naturopathy, acupuncture, massage therapy, reflexology and rehabilitation. We are looking for a friendly, energetic team player who can multi-task and ensure that patients' needs are met.
We have two clinic locations: Nobleton and Bond Head
Job Duties include:
- Provide excellent customer service/customer care
- Answering telephones, emails and other patient inquiries
- Scheduling appointment
- Greeting and checking patients in/out
- Submitting Extended healthcare billing (insurance policies)
- Process and maintain client files, activity and payments
- Booking appointments for multidisciplinary practitioners
- Maintain a pleasant and patient-centered atmosphere
- Manage clinic flow and organization
- Communicating with patients, practitioners and other receptionists
- Able to compose & word process professional correspondence.
- Cleaning clinic and patient spaces.
- Maintaining house keeping, hygiene & clinic aesthetic standards.
- Maintaining correct stock levels.
- Performing minor IT & Mac support.
- Social Media Administration.
- Opening, closing & key-holding responsibility.
Experience, knowledge skills and abilities:
- Strong interpersonal, communication and teamwork skills
- Competent using a Mac Computer
- Previous JaneApp Software use is an asset however will be taught on the job (used for booking and billing)
- Comfortable using/ willing to learn QuickBooks
- Comfortable working with Canva to create social media and office posts
- Confident in creating social media content
- Fluent in the English language (verbal and written)
- Administrative and/or medical assistant experience (preferred)
- Have experience dealing with Extended Healthcare billing (preferred)
- Provide excellent customer service with a lovely & professional telephone manner
Applicants must be able to work in multiple clinic locations (Nobleton and Bond Head) and therefore must be able to drive and have access to a vehicle. Candidate must be able to commit to 3 weekdays and 2 Saturdays a month.
Applicants must be energetic, outgoing, enjoy working with people and have an interest in natural health.
If interested in joining our team please provide a resume and cover letter letting us know why you would like to join our team.
Job Types: Part-time, Permanent
Pay: From $18.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Expected start date: 2024-06-03
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