Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. If you support our vision – try yourself and join our team! We are looking for a senior human resources specialist to join our team. You will be responsible for overseeing the recruitment, training, performance management, and employee relations of our retail staffs in Canada and USA. Develop and implement human resource policies and procedures for the retail business unit. · Manage the full cycle of recruitment, selection, and onboarding of retail and office staffs. · Coordinate and facilitate training and development programs for staffs, including orientation, product knowledge, customer service, and sales skills. · Conduct performance appraisals and provide feedback and coaching to retail and office staff. · Handle employee relations issues and grievances and ensure compliance with labor laws and company policies. · Participate in human resource projects and initiatives, such as succession planning, diversity and inclusion, and employee recognition. · Provide recruiting support including but not limited to job descriptions and postings, screening resumes, phone screening candidates, writing up candidate profiles for presentation to hiring managers, participating in interviews with various hiring managers, reference checks, drafting offer letters, onboarding support. · Other HR related tasks might be assigned. Bachelor's degree in human resource management, business administration, or related field. · Professional certification in human resources, such as CHRP, SHRM-CP, or PHR, is an asset. · Proficient in Microsoft Office and human resource information systems. · Flexible and adaptable to changing priorities and deadlines. ·