Adecco is currently hiring a meticulous and detail-oriented individual to join our clients banking team as a Banking Operations Coordinator in Calgary, AB. In this role you will play a vital part in ensuring the delivery of the highest quality of customer service to clients. You will be responsible for providing day to day service to a number of independent Portfolio Managers and Brokers.

If you thrive in a fast-paced environment, excel at managing banking transactions with precision, and love the satisfaction of ensuring smooth operations, we are looking for you!

Pay Rate: $30.97/hour

Shift: 8:30am – 5:00pm OR 9:30am – 6:00pm

Job type: Temporary | Full-time | 6-month contract with possibility of extension

Here's why you should apply:

Paid weekly accurate and on time

Strong health and safety programs

Medical and dental benefits once qualified

Free training programs

New and quicker onboarding process

Responsibilities:

Possess knowledge of the structure, procedures and systems utilized within the bank and support areas

Build and maintain strong relationships with clients through the coordination of efforts with various internal departments and divisions

Ensure that a high level of customer service is maintained with our clients by keeping them informed of any new developments, products, and all available services as they relate to their business needs

Ensure prompt and thorough resolution of all client issues and recommend improvements in policies and procedures with the ultimate goal of continually improving our service delivery

Act as a liaison with the various operational areas within the bank to ensure tasks are completed in a proactive and timely manner

Conduct regular meetings with clients and document ongoing service and operational issues with respect to the client and the bank, investigate, follow and resolve

Provide clients with guidance on the bank's policies, procedures and training that directly impact their business

Provide process improvement recommendations that will enhance the overall business relationship with clients

Represent the bank professionally at client meetings/business functions.

Qualifications:

Mu st be legally eligible to work, and reside in Canada

University degree with a minimum of two years in a brokerage/service role

Canadian Securities Course (CSC) is required

Financial industry experience is required

Knowledge of the regulatory and legal aspects of the industry

Knowledge with Microsoft Office is highly preferred

Self-starter with the ability to work independently and also within a team environment

Highly motivated and enthusiastic individual who demonstrates can do attitude with the ability to work in a high volume, fast paced environment

Strong interpersonal skills

Strong verbal and written communication skills

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
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Accommodation will be provided in all parts of the hiring process as required under Adecco's Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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