Reference number: HRC24J-017982-001742
Selection process number: 2024-HRC-CSB-EA-008

Canadian Human Rights Commission
Ottawa(Ontario)
PM-06
$110,346 to $126,172

Closing date:13 May 2024 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Apply online

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

APPLYING

• To submit a complete application, you must provide: an answer to screening questions and your résumé.
• The communication competency (writing) may also be assessed via the application process.
• Failure to provide the information as instructed will result in your application being rejected. You will not be solicited for incomplete or missing information.
• All communications for this selection process will be sent by email. Please provide a valid email address and frequently check your inbox and junk folders. If a deadline for response is required and it is not met, we may withdraw your application from the selection process.
• Submit your application by using the "apply button" at the bottom of the page as you will be prompted to respond to questions for our information or assessment purposes. If you require accommodations, please contact Anne-Brigitte Quirion at [email protected] to discuss information required and application options.

Duties

The Mediation Manager position is a role that requires interacting with rights holders on a daily basis. We are looking for a manager who is comfortable working in a public facing role and who can guide Mediators to help the parties to reach meaningful resolution to human rights complaints. The ideal candidate will be skilled at navigating challenges, de-escalating conflict, and building trust with the parties.

Work environment

The Canadian Human Rights Commission is part of the Core Public Administration and we are subject to the Public Service Employment Act.

Our vision: An inclusive society where everyone is valued and respected. Our mission: To promote and protect human rights in Canada. We represent the public interest to advance human rights, and ensure federal employers are compliant with the Employment Equity Act (EEA). Our mandate has expanded following the passing of the Pay Equity Act, the Accessible Canada Act, and the National Housing Strategy Act. These are exciting new times and you will want to be part of it!

If you dream of joining an organization small enough to be noticed and where your work has an immediate impact, we want to hear from you!

Intent of the process

The intent of this process is to staff one position on a temporary basis.

A pool of partially or fully qualified candidates resulting from this process may be established and used to fill similar positions with various tenures, linguistic profiles, and/or security requirements.

Positions to be filled: 1

Information you must provide In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Degree from a recognized university in a field relevant to the position or an acceptable combination of post-secondary education, training and experience

Occupational certification:
Certificate(s) for a minimum of 75 hours of training in Alternative Dispute Resolution (Mediation, Conciliation or Informal Conflict Management)

Experience:
-*Significant experience leading all-party mediations
-Experience working in a complaint, compliance, human rights or legal environment
-Experience in managing human resources, such as supervising staff, providing training/coaching, staff development, completing performance evaluations, and / or workload planning advice

NOTE: *Significant experience means a depth and breadth of experience normally acquired in the course of approximately two (2) or more years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset education:
Law degree from a recognized university.

Asset experience:
-Experience in providing strategic or operational recommendations to senior management
-Experience in managing financial resources and/or providing financial recommendations related to contracts, salary, training and/or operational budgets to senior management

The following will be applied / assessed at a later date (essential for the job)

Knowledge
Knowledge of natural justice principles.
Knowledge of mediation principles.

Key Leadership Competencies:
-Create Vision and Strategy
-Mobilize People
-Uphold Integrity and Respect
-Collaborate with Partners and Stakeholders
-Promote Innovation and Guide Change
-Achieve Results

Abilities:
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Needs:
In order to continue to gain from a Public Service of Canada that is representative of Canada's diversity, and in order to better achieve its mission, the Canadian Human Rights Commission actively seeks to be a leader in the public service in terms of representation of Employment Equity designated groups.

In support of maintaining a diverse workforce, preference may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Women, Indigenous peoples (First Nations, Inuit and Métis), persons with disabilities and racialized persons.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

ASSESSMENT
• Candidates must meet all the essential qualifications to be appointed to a position.
• Candidates who meet asset qualifications could be assessed on a priority basis.
• You may be assessed using a variety of assessment tools, such as, but not limited to: standardized tests, written exams, interviews, simulation exercises, reference checks (the Assessment Committee reserves the right to contact references other than those provided, (within the Public Service only), if found necessary, in order to adequately assess the candidates), recent and past performance evaluations, self-assessments, Candidate Achievement Record, etc.
• Your overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

OFFICIAL LANGUAGE
• Persons are entitled to participate in the selection process in the official language of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

We thank all those who apply. Only those selected for further consideration will be contacted.

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