- Sales/productivity goals: communicates goals for the team in partnership with the Store Manager and/or
Associate Manager(s), tracks store's performance at all times and achieves sales through team
- Productivity Management: holds sales team accountable for personal productivity
- Takes ownership and commitment for delivering results; actively aware of personal and store metrics and
achieves goals
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going
productive relationships with customers
- Develops a clienteling strategy in partnership with the Store Manager and Associate Manager(s); implements and monitors strategy over time to achieve business goals and objectives in partnership with the Store Manager and Associate Manager(s)
- Understands changes in local market with potential impact on business performance and supports the
execution of local sales strategies and tactics
- Builds credibility and trust as a personal fashion advisor to both team and customers by communicating
fashion awareness and trends in the marketplace
- Creates positive impressions with store team and customers by bringing best self to work through elevated,
sophisticated, appropriate business attire consistent with Coach's guide to style
- Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
- Coaches team on how to incorporate trends into their selling experience with customers
- Influences customer's purchase decisions by balancing patience and assertiveness
- Sensitive to customer and team's needs and tailors approach by reading cues
- Resolves customer problems and meets customer needs in a timely manner through solution-oriented and
forward thinking and partners with the Store Manager and/or District Manager when appropriate
- Encourages team to build long-term relationships with customers to drive business
- Develops both self and individual product knowledge skills and remains aware of current collections
- Works with the Store Manager and/or Associate Manager to protect and drive the needs of the business at all times
- Understands the positive sales impact staffing has on the business; recruits accordingly
- Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools
- Ensures all daily tasks are completed without negatively impacting service of Coach standards
- Sales/productivity goals: communicates goals for the team in partnership with the Store Manager and/or
Associate Manager(s), tracks store's performance at all times and achieves sales through team
- Productivity Management: holds sales team accountable for personal productivity
- Takes ownership and commitment for delivering results; actively aware of personal and store metrics and
achieves goals
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going
productive relationships with customers
- Develops a clienteling strategy in partnership with the Store Manager and Associate Manager(s); implements and monitors strategy over time to achieve business goals and objectives in partnership with the Store Manager and Associate Manager(s)
- Understands changes in local market with potential impact on business performance and supports the
execution of local sales strategies and tactics
- Builds credibility and trust as a personal fashion advisor to both team and customers by communicating
fashion awareness and trends in the marketplace
- Creates positive impressions with store team and customers by bringing best self to work through elevated,
sophisticated, appropriate business attire consistent with Coach's guide to style
- Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
- Coaches team on how to incorporate trends into their selling experience with customers
- Influences customer's purchase decisions by balancing patience and assertiveness
- Sensitive to customer and team's needs and tailors approach by reading cues
- Resolves customer problems and meets customer needs in a timely manner through solution-oriented and
forward thinking and partners with the Store Manager and/or District Manager when appropriate
- Encourages team to build long-term relationships with customers to drive business
- Develops both self and individual product knowledge skills and remains aware of current collections
- Works with the Store Manager and/or Associate Manager to protect and drive the needs of the business at all times
- Understands the positive sales impact staffing has on the business; recruits accordingly
- Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools
- Ensures all daily tasks are completed without negatively impacting service of Coach standards
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