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Administrative Secretary - Remedial Measures - Business Development Office

The Remedial Measures Program is currently seeking a four (4) full-time, temporary (12 months) Administrative Secretary's to provide administrative and clerical support to ensure the smooth and effective operation of the program. Reporting to the Manager, the Administrative Secretary will respond to a wide range of duties relating to the facilitation of the Remedial Measures Program contract requirements and will assist participants in accessing the appropriate program information to meet their remedial requirements. Responsibilities include by not limited to: providing general clerical support; performing telephone functions; registration of participants; compiling statistics on participant flow and disposition; report generation and follow-up; financial processes; typing and editing of documents; data entry; general database management; photocopying, faxing, filing and scanning, spreadsheet management, report generation, and other administrative duties as required. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements. This position is located at our College Street site with working hours of 11:30AM - 7:30PM ET.

You must have completed post secondary education, with three (3) years of general clerical/reception/call centre experience or an equivalent combination of education, training and experience is required. The successful candidate will have experience dealing with the public; excellent verbal and written communication skills, well-developed interpersonal skills and the ability to demonstrate sound judgment, discretion, tact and courtesy. You must be able to respond to participants professionally and politely as well as to provide clerical functions efficiently. You should also be flexible with regard to types of tasks, possible flexible work hours to accommodate other provinces, to work as a team player and to also work independently with minimal direct supervision. Proficiency in the use of computer databases, software applications including but not limited to; the Microsoft Office suite including Word, Excel, Spreadsheet use, Outlook, and Power point is an essential. Previous call centre experience preferred. The ability to work with participants of diverse ethno racial and cultural backgrounds is required. Government clearance will be required.

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

CAMH is a Tobacco-Free Organization.

CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee, you will be expected to actively support CAMH's teaching and research activities, in addition to supporting the clinical work of the hospital.

At CAMH, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment.

CAMH actively seeks candidates from First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, women, and people with disabilities (including people who have experienced mental health and substance use challenges).

We encourage people from all backgrounds to apply to our positions.We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please inform us if you require accommodations during the interview process.

CAMH is committed to creating an equitable and inclusive workplace that is free from any form of discrimination and harassment. We actively encourage individuals from equity-deserving communities, including First Nations, Métis and Inuit, racialized communities, LGBTQ2S+ communities, women, and people with disabilities (including those who have experienced mental health and substance use challenges) to apply for our available positions.We appreciate the interest of all applicants and wish to ensure that all candidates have an equitable opportunity. If you require any accommodations during the interview process, please inform us.If you believe you need a reasonable accommodation to search for a job opening or to apply for a position, please contact us by emailing [email protected] or calling 416 535 8501 x 32400. Please note that we will not respond to any calls or emails related to employment inquiries.

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