Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Responsibilities

Tasks

• Assign sales workers to duties
• Order merchandise
• Establish work schedules
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish methods to meet work schedules

Supervision

• 5-10 people
• Retail salespersons and sales clerks

Additional information

Work conditions and physical capabilities

• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative

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