The Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Leader on Duty on designated shifts. During those times Sales Leads will be in charge of the total operation of the store that includes but is not limited to leading a team of associates, modeling Experience First behaviors, and enhancing the Guest's experience while achieving the store sales goals. When not designated as the Leader on Duty, Sales Leads will perform the role of a Bear Builder. Communicates clear expectations and holds the store team and self accountable for achieving all brand, performance and behavior standards Drives associate engagement by recognizing and rewarding employees for outstanding performance Audits daily punches to ensure accuracy and compliance with BABW payroll and timekeeping policies and procedures Adheres to and enforces all BABW store security and cash management policies and procedures Ensures store is always Grand Opening ready by following opening and closing procedures Operates and maintains all IT systems in accordance with policies and procedures Insures compliance with all company policies and procedures as well as federal, state, local and provincial laws. Invites potential Guests to come in and learn about our store Utilizes this information to help Guests find the perfect product and convert those "just looking" into a sale Contributes to total store results by recommending items to maximize sales and enhance the Guest's experience Is aware of workshop sales goals, Guest satisfaction expectations, and promotional objectives Maintains visual and housekeeping standards to create the brand experience unique to Build-A-Bear Workshop Follows all company policies and procedures including but not limited to Cash Management, Attendance, and Store Security All other tasks as may be assigned by store management Available for a flexible schedule that meets the needs of the business Is flexible and adaptable in a fast paced work environment Fosters a high energy environment and demonstrates an appreciation for children of all ages In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause. #