Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. Job Summary The Integration/Cloud Engineer specialist is responsible for ensuring the overall availability, stability, performance and integrity of CN's Critical Operations and Rail centric integration platform portfolio. The Specialist must constantly work towards improving the monitoring, security and performance of his high-volume system environments. The Specialist's major responsibilities include focusing on system growth, capacity planning and delivering automation functionalities to optimize support tasks. The Specialist will play a key technical role within his technical field while working closely with team members and acting as an end-to-end support focal point for CN's critical solution systems. Operations is the foundation of I&T and the department is accountable for all critical and safety related systems. Main ResponsibilitiesPlan and Execute installations/upgrades, configuration and maintenance of system software in support of business processing requirements in cloud or on premises.Conduct investigations and follow-up on resolution and root cause analysis in relation to incident and problem managementEnforce compliance of Operational T2C and Gating requirements with Integration and Delivery teams.Responsible for end-to-end support of complex technical business solutions while leveraging the expertise of a wide range of technologies.Monitor and maintain system availability and performance.Define and maintain high availability system configurations and maintain/improve disaster recovery procedures and scripts.Ensure compliance with all appropriate CN IT standards (e.g. security, architecture, project delivery methodology, SOX, etc.)Automate and optimize support tasks using configuration and provisioning tools and scripts.Create and maintain DevOps scripts.Develop capacity metrics to help forecast system usage and growth.Identify cyber threats related to systems and implement mitigation solutions. Protect assets, detect vulnerabilities and respond to cybersecurity events.Train and coach fellow team members on Messaging and Brokering field technologies.Working ConditionsThe role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Requirements Experience· Minimum 10 years of overall work experience· Minimum 5 years experience in a Level 3 technical support environment in Middleware Messaging & Brokering systems or Integration platformHands on experiences with integration products such as IIB/WebMethods/Mulesoft/TibcoWorking experience with CI/CD pipeline or DevOps toolsExperience in administering and configurating solutions on Cloud computing platforms(ie: Azure, GCP, AWS)Experience with log analytics software and end to end monitoring solutions (ie: ELK, ADX, Dynatrace)Experience with Kafka, MQ, MQTT or AMQPExperience with Positive Train Control (PTC) systems, Railway Inter-operability communication or other administering safety critical systems is a plus Education/Certification/Designation· Bachelor's Degree in Computer Science or equivalent experience· Certification in Information Technology Infrastructure Library (ITIL) Foundations 2011 CompetenciesAbility to work independently with minimum supervision.Independent problem-solving and root cause analysis skills with the ability to assume responsibility for resolution activities.Works independently with little supervision Technical Skills/KnowledgeKnowledge of design, develop and troubleshooting in multiple enterprise grade Integration platform solutions such as IIB/ACE, Mulesoft, Tibco and Kafka.Knowledge of develop and support with Azure DevOps, Terraform and Linux Shell scripting.Knowledge of large scale multi node deployment with a focus on cross site High availability configuration and Disaster Recovery Managed Failovers.Knowledge of networking topology and TCP stackKnowledge of application integration concepts, architecture principles and integration patterns. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.