Northern Insurance Brokers provides our clients across Northern Ontario with expert advice in risk management and insurance.
As a broker partner of Navacord, one of the largest insurance brokers in Canada and a leader in Personal and Commercial Risk Management, our Client Account Managers have the opportunity to build a successful professional career in the Insurance Industry, with access to Navacord's proprietary Programs & Products.
Position Overview
Northern Insurance Brokers is seeking a Client Account Manager to join our Personal Insurance team in Sudbury.
The candidate will be responsible for the growth and maintenance of our existing client base by providing policyholders with a Great Client Experience, through proactively managing Client Relationships and responding to inbound client requests.
No prior Insurance experience is required - If you are skilled in Client Service, Sales, and Relationship Management, we can support the development of your insurance knowledge through detailed training programs and licensing support.
Responsibilities
• Support our existing insurance relationships by responding to inbound client inquiries & requests as well as attending to visitors of our office
• Processing of payments and inbound documentation from clients who attend our office
• Grow our client base through account rounding and referrals/cross-selling
• Proactively manage relationships by understanding the needs of our clients
• Support and engage with the Sales Team and existing Client Service Teams in Sudbury and Sault Ste Marie
• Continuously improve your technical and market knowledge through ongoing training & networking to achieve goals and deliver results
• Be active in your networks and your community, doing your part to represent Northern and Navacord
Key Employee Benefits
• Competitive compensation & full benefits package which includes a comprehensive pension
• Professional Development Courses and Designation opportunities
• Flexible Work Arrangements
• Opportunity to work as part of a high-performance team of experienced and respected insurance professionals
The Ideal Candidate
• Possesses a strong Client Service background with the demonstrated ability to manage lasting relationships
• Excels in a fast-paced environment by easily adapting, staying organized, and solving problems effectively
• Is dedicated to building their insurance industry knowledge and capabilities, with a long-term career focus
• Is a natural networker who is driven by the desire for constant improvement
• Is a self-starter with strong written & oral communication skills, presentation skills, and organizational skills
• Post-Secondary Degree preferred, RIBO license and CIP, CAIB designations an asset
• Fluent in English; French is an asset
• Advanced skills in Outlook, Excel, Word
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