Do you excel in fostering meaningful connections while delivering outstanding customer service? If so, we invite you to become part of Skin Vitality's esteemed call center team!
Skin Vitality Medical Clinic, the premier provider of Botox , Juvéderm , CoolSculpting , PRP Hair Restoration, Sculptra , EMSculpt , and Fraxel treatments in Canada, boasts 13 locations across the Greater Toronto Area. With a remarkable 1000% growth in the last two years, we provide unparalleled advancement opportunities in a rapidly expanding company!
The Call Center at Skin Vitality plays a pivotal role as we engage with our patients through diverse communication channels. It serves as the central hub of our patient interactions, reflecting our commitment to maintaining seamless connections and providing comprehensive support to meet their needs.
We're seeking driven individuals eager to join our dynamic team, and in return, we provide:
Comprehensive paid training
Competitive compensation
Performance-based incentives
Discounts on products and treatments
Supportive work environment
Paths for career advancement and skill enhancement
Key skills we're looking for include:
Proficiency in multitasking while maintaining performance and demeanor.
Handling payments and liaising between the medical team and patients
Delivering top-notch customer service
Warm, personable demeanor
Strong communication skills verbal and written communication
Computer and keyboarding skills are required.
Self-motivation and a positive outlook
Reliability and dependability
Responsibilities encompass a range of duties such as:
Fielding inbound calls and inquiries from clients
Engaging with clients via social media and email
Providing detailed information on products and services
Following up with client's post-treatment
Contact Center and Call Center rolls are available.
If you thrive in a collaborative environment and aspire for personal and professional growth, this opportunity is tailor-made for you!
Our operational hours are:
Monday to Friday: 7:00 AM to 1:00 AM
Saturday and Sunday: 8:00 AM to 12:00 AM
Please note: Candidates must be currently eligible to work in Canada to be considered for this position.
Job Type: Full-time
Flexible Language Requirement:
French not required
Ability to commute/relocate:
Whitby, ON L1N 8Y8: reliably commute or plan to relocate before starting work (required)
Application question(s):
What is your WPM (Word per Minute) Typing ability?
What is your availability?
Work Location: In person