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Service Coordinator/Hydraulic Technical Assistant

Norcan Fluid Power
Leduc, AB
$60,000 - $70,000 / year
Full-time
Management
Company Benefits
Paid Time Off
Life Insurance
Employee Assistance Program
Posted 10 days ago

Norcan is a complete hydraulic service and sales company established in 1974 and is now 8 branches throughout western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and abilities that are critical in the operation of industrial and mobile equipment throughout the country.

We are currently recruiting a Service Coordinator/Hydraulic Technical Assistant for our Leduc branch. This is a significant opportunity for the right person. If you have a strong background in hydraulics, like to work smart and have a passion for making a difference we would like to hear from you.

Position Responsibilities

Work with Sales and Service departments to provide service coordination and hydraulic technical assistance for:

Service shop component repairs and projects
Specific customer projects
Component sourcing based on system requirements
Electro-hydraulic control systems
Hydraulic and electric schematics
Perform component failure analyses and recommend corrective measures
Perform fluid analyses and recommend corrective measures
Troubleshoot system failures / underperformances
Provide technical support for inside and outside sales force
Project coordination from inception to completion for large and small projects
Customer interactions and promote our business
Preparing service/project quotes and following up with customers
Pricing and lead time requests from vendors

Qualifications and Experience:

CET qualification required or specific technical hydraulics experience
3-5 years of specific hydraulics experience is preferred
Knowledge of mining, forestry, agricultural and oil and gas industries is beneficial
Valid drivers' license
Knowledge of AutoCAD and 3D modelling

Standard Responsibilities:

Adhere to high ethical standards, and comply with all regulations/applicable laws
Comply with all policies and procedures, work rules, and standard operating procedures
Safeguard the interests of the business, our people and our customers
This is a full-time permanent recruitment with a competitive compensation package including benefits.

Diversity and Equal Opportunity Employment
We are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment opportunities.

Contact
Please submit your resume and cover letter

Job Type: Full-time

Pay: $60,000.00-$70,000.00 per year

Benefits:
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Schedule:
8 hour shift
Monday to Friday

Work Location: In person