We are seeking a dedicated Sales Support Specialist to provide operational support to our sales team. Your daily interactions will help our company grow by improving our sales process and productivity. You could expect to use your skills to troubleshoot, problem solve, resolve, and conquer daily inquiries. You will be a large contributor to an exceptional internal and external Customer Experience.

Our ideal candidate is goal-oriented and has knowledge of sales and customer service best practice. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Responsibilities

• Identify bottlenecks in the sales process
• Set up and monitor effective and efficient work processes for sales related activities
• Serve as an advisor to our internal teams by answering all sales related questions and concerns
• Remain aware and knowledgeable of promotional programs, competitive products, and marketing initiatives
• Support sales team with daily activities to ensure an exceptional Customer Experience
• Complete Customer forms and relevant documentation
• Prepare and analyze data, reports, and documents to give business perspective
• Process sample requests through the business to maintain inventory adjustment accuracy.
• Generate proposals and contracts for Account Executives
• Address invoicing questions and work with accounting to investigate and take corrective action
• Opportunity to interact with Customer and Vendors as required to effectively manage the above objectives

Requirements

• College/University degree or equivalent work experience
• 2 years experience in similar role preferred
• Bilingual French/English an asset
• Proven work experience as a Sales support specialist or Sales support associate
• Hands on experience with ERP and CRM systems
• Proficiency with MS Office Suite, particularly Excel, PowerPoint, and word
• Sense of ownership and pride in your performance and its impact on the company's success
• Critical thinker and problem-solving abilities
• Team player
• Excellent time-management
• Great interpersonal and communication skills
• Analytical and multitasking expertise
• In-depth understanding of sales principles and customer service practices

Who We Are

Bunzl Canada Inc. (bunzlcanada.ca) provides the cleaning and hygiene products, food and retail packaging, safety products and industrial supplies that keep over 45,000 Canadian businesses running, every day. With over 1100 employees, we are one of the largest, most successful global companies in Canada with a long-standing track record of retaining, developing, and investing in our people.

What We Believe

Bunzl believes in the Power of People. We put our people first.

• We believe through diversity we build strength.
• We believe that an entrepreneurial spirit provides endless possibilities.
• We believe that together we can achieve anything.
• We believe through innovation we can find dynamic solutions.
• We believe that motivated people create happy customers.
• We believe everyone counts at Bunzl.
• We believe that when you join our team, your potential is unlimited.

At Bunzl, we believe in you!

What's in it for you?

Come showcase what you can do in a fast-moving, evolving company that provides competitive compensation, benefits, RRSP Match, Share Save (Stock) opportunities, performance incentives and career development opportunities. You'll find the support, leadership, and workplace culture you need to achieve your full potential. When you are successful, we are successful! At Bunzl, we don't just say our people are our greatest asset, we really mean it. Let's talk about your future.

Interview guidance

Bunzl is an Equal Opportunity Employer committed to fostering an inclusive and accessible environment reflecting the diversity of the communities in which we operate. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities.

Only applicants moving forward in the process will be contacted

Behaviors Preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations Preferred

• Self-Starter: Inspired to perform without outside help