This is a 12-month contract position to cover a maternity leave, but with great potential to convert to a permanent role.
Amplifon , a global leader in hearing care, is expanding in the Canadian market, and we are looking for the next generation of Audiologists and Hearing Instrument Specialists who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our Hearing Care Professionals are dedicated to supporting an estimated 4.5 million Canadians who are hearing-impaired.
About the Role:
As a Hearing Care Professional, you change lives by empowering people to rediscover all the emotions of sounds. Reporting to Amplifon's Area Managers, you will be responsible for delivering a high standard of client care demonstrated by executing the following responsibilities:
Guide clients through comprehensive hearing tests and interpret test results for the purpose of selecting suitable hearing aid solutions
Counsel clients on the latest hearing aid technology and help them identify a hearing aid solution that best addresses their hearing needs and lifestyle
Build relationships with clients by providing a caring and personalized experience and continuous client care and support
Remain current on latest industry technology and trends to provide clients with ongoing hearing health education
Foster hearing healthcare awareness through community outreach and external partnerships
Contribute clinical expertise to corporate initiatives and projects; supervise or mentor students and train new staff members, when applicable
Collaborate with colleagues to create a welcoming, efficient, and high-performing clinic culture that is compliant with company operational and quality standards
What we Offer:
Competitive Compensation: We provide a competitive pay structure, including industry-leading salaries and incentive bonus opportunities.
Robust Benefits: We offer a comprehensive benefit package, a company RRSP match, ample paid time off, and more to foster an award-winning employee experience.
Growth: As our team continues to grow, we want you to grow with us, so we offer our employees continuous professional development and growth opportunities to ensure our employees are engaged, challenged, and satisfied.
Impact: We help our clients rediscover all the emotions of sound, and we have fun doing it! Our teams around the world are passionate about working together to change lives.
What You Need:
Education & Experience Requirements
Master's degree in Audiology or a diploma from a recognized Hearing Instrument Specialist program
Registered and in good standing with applicable regulatory college or provincial governing body
Current knowledge of hearing aid technology and hearing aid devices
Students and recent graduates who are completing their licensure requirements are encouraged to apply.
Written and verbal fluency in French and English is required
Required Skills
Excellent oral and written communication skills in English
Excellent interpersonal skills
Able to build and maintain professional rapport with clients and colleagues
Able to work independently, autonomously, and as a collaborative leader of a team
Able to discern and maintain client confidentiality
Able to prioritize work efficiently in a fast-paced work environment, without jeopardizing the client experience
Proficient with MS Windows and Office
Experience with client database systems is preferred
Knowledge of insurance and agency coverage for hearing care services
Physical/Mental Demands :
Possess the mobile dexterity necessary to operate audiological equipment and to execute the fitting and molding of hearing aid devices
Able to move equipment up to 20 pounds.
Frequently sitting, standing, walking, lifting and reaching
Able to work on-site in the environment described above to perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Accommodations:
_Amplifon is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and communities we serve. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may email their request to or call our Call Center at 1- and our Call Center Representative will direct your call to the appropriate HR team._
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Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: $70,000.00-$90,000.00 per year
Benefits:
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Paid time off
RRSP match
Store discount
Tuition reimbursement
Vision care
Schedule:
8 hour shift
Monday to Friday
No weekends
Supplemental pay types:
Bonus pay
Commission pay
Licence/Certification:
Hearing Instrument Specialist or Audiologist license (required)
Work Location: In person