Job Number: 49269
Provide Edmonton Fire Rescue Services with top level technical support in a mission critical environment!
Public safety technologies are crucial in supporting all sections of Edmonton Fire Rescue Services (EFRS) in providing services to the public. The Emergency Systems Technology Specialist provides first level support to the Public Safety radio and telecommunications systems as well as other technologies that are used within the Fire Rescue Services Branch of the Citizen Services Department.
As a subject matter expert on public safety technologies, you will:
Deliver services related to radio equipment (i.e. portables, mobiles and DVRS) as well as mobile data terminals (MDT) used in Fire vehicles
Services are to be delivered within established timelines in order to maintain an optimum performance level of equipment all the times
Assist Technical Support Captain on MDT hardware and application for delivery of repair and service. This includes imaging, documenting and testing MDTs for deployment
Maintain and troubleshoot emergency vehicle intersection preemption equipment
Regular communication with user groups as well as supervisors to update on state of projects
Test and perform technical review of new and existing telecommunication equipment and if required develop specifications and report
Initiate actions to ensure the integrity of the systems are maintained
Provide consultation on effective use of standard radio and telecommunication systems
Maintain accurate equipment inventory and documentation within the Technical Services portfolio
Maintain current knowledge of Public Safety technologies and trends
Qualifications:
Completion of Grade 12, supplemented by a 2 year Diploma in Engineering Technology, Telecommunication Technology or a related discipline (education must be from a recognized institution)
Minimum 2 years of related work experience in the Telecommunication field
Knowledge of LMR radio systems, end user equipment and related technologies
Ability to quickly resolve system problems to meet service delivery requirements
Skilled in diagnosing issues related to technical systems including End User radio equipment and radio codeplug configurations, Telecom equipment and application software systems and subsystems
Good physical condition and the ability to perform work in confined spaces or high spaces and lifting up to 30 pounds
Ability to understand and execute verbal and written instructions as well as the ability to communicate effectively verbally and in writing
Ability to work cohesively within a team, have a customer focused approach, multitask and resolve issues
Excellent interpersonal, customer service and problem solving skills required
Valid Alberta Class 5 driver's licence (or provincial equivalent). Must arrange own transportation to be reimbursed in accordance with City of
Edmonton policy. This may require business auto insurance
Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton
Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City's Cultural Commitments, please visit edmonton.ca/our-culture
Demonstrate the foundational competencies, key behaviours and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City's leadership competencies, please visit edmonton.ca/our-culture
The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here:
The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact .
Up to 1 temporary full-time position for up to 11 months available
Hours of Work: 33.75 hours per week, Monday - Friday
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
Salary: $40.517- $50.871 (Hourly)
Talent Acquisition Consultant: RD/JF
IND123
Classification Title: Telecom Sys Coord I
Posting Date: Mar 27, 2024
Closing Date: Apr 17, :59:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union : CSU 52
Department: Fire Rescue Services
Work Location(s): Station 42 2nd Floor, 10539 - 105 St Edmonton T5H 2W8