Business Analyst

Job Title: Intermediate Business Analyst - Digital Health Standards

Location: Toronto, ON (Hybrid - up to 3 days onsite)

Duration: Contract (105 business days, extendable)

We're seeking an Intermediate Business Analyst with digital health experience to support a provincial initiative focused on reducing administrative burden for frontline providers through interoperable, standards-based solutions.

Key Responsibilities

• Lead business process analysis, workflow optimization, and change management.
• Gather requirements and facilitate stakeholder engagement across clinical, technical, and business teams.
• Develop documentation: process maps, use cases, charters, training materials, and governance artifacts.
• Support committees and working groups (agendas, meeting coordination, decision tracking).
• Analyze data quality, governance, and accessibility issues tied to health data standards.
• Prepare reports, briefings, and presentations for decision-making and partner alignment.

Must-Have Qualifications

• Bachelor's degree in Business, Health Information, or related field (or equivalent experience).
• 7+ years in business process analysis, solution adoption, and change management-preferably in public sector or healthcare.
• Strong knowledge of healthcare data standards: HL7 FHIR , SNOMED CT , LOINC .
• Proven experience in data analysis, business intelligence, and process mapping.
• Demonstrated ability to manage multiple projects under tight deadlines.
• Excellent communication, facilitation, and cross-functional collaboration skills.

Nice-to-Have

• Familiarity with Ontario's healthcare systems and digital health landscape.
• Experience with Microsoft 365/cloud tools and solution development lifecycle.
• Ability to identify and mitigate adoption or implementation risks.

Additional Notes

• Work must be performed within Ontario.
• Full knowledge transfer and compliance with client policies required.
• Public sector experience is mandatory.