Job Summary
Barista

At Café 295, our mission is to create connections within our community by providing our guests with exceptional service, delicious food and enjoyable experiences. As a Barista, your role is to act as a guide through an authentic Café 295 experience ensuring each guest receives quality service and dedication.

At Café 295 we take the initiative to engage with guests on a personal level and as part of our team, you will apply your skills as a Barista to ensure our guests will continue to receive quality service, delivered through your expertise, as you seamlessly guide them through the beverage experience. We encourage you to live by our brand values to inspire and delight each guest as you reveal your creativity through the mastery of your craft.

Barista Key Roles

Enthusiastic, professional and hospitable
Ensure every guest leaves the café with a sense of appreciation and gratification
Knowledgeable and ready to answer all questions regarding the coffee program, beverage selection, and food offerings
Preparing coffee beverages according to Café 295 recipe and execution standards, whereby beverages are presented with an exceptional level of attention to detail
Ensure service timing standards are met while executing orders
Get to know regular guest's preferences as well as identify opportunities to introduce guests to new offerings or options

Competencies

Collaborative : focused on success of the team not the individual

Passion for Guest Experience : provides exemplary guest service and builds relationships with guests

Time Management : effectively manages time to achieve tasks while satisfying the guest service needs

Organization : can effectively move between tasks and prioritize appropriately between execution, operational tasks, and cleanliness

Duties & Responsibilities

Knowledge of Café 295 products, menu's and promotions; flavour profiles, descriptors, benefits and complimentary flavours
Expert knowledge in espresso and various coffee/tea offerings; including preparation methods, use and maintenance of equipment
Able to train team members in methods of steaming milk and latte art
Assists team members with procedures for taking food and beverage orders, re-stocking supplies and taking Café 295 inquiries
Follows Café 295 recipes for food and beverage preparation
Develop regular guest visits through recognition and hospitality
Handling guest concerns with and without the support of a manager
Clearing, cleaning and restocking of coffee service areas, side stations, retail displays, pastry counter, and guest seating areas
Support standards of cleanliness, timing, uniform, grooming, organization, production, food quality, and consistency through completion of operational checklists
Maintain the work area, including all counter tops, utensils, equipment, and refrigeration in a clean and sanitary condition in accordance with health and safety regulations
Maintains inventory of all products that may need to be stocked, pulled, and/or prepped
Communicate effectively between alternate shifts (am and pm) and ensure station is stocked and ready for service for current and incoming shift
Ensure proper rotation, labelling, and dating of all products
Maintaining food and beverage stock, displays and fridges; rotation and labelling of product following FIFO and other safe food handling procedures
Washing and sanitizing coffee mugs, plateware and utensils
Accurate use of the POS system to enter orders and assist guest with payment processing
Proper adherence to all cash handling procedures as outlined in company policies

Job Requirements

MUST-HAVE: Latte Art, Minimum 3 years Experience
Ability to prioritize and stay organized in a high-paced environment
Minimum of 3-year related barista experience
Current and valid Serve Safe certification considered an asset
Previous work or volunteer experience with special needs individuals is an asset
Fluency in English both written and verbal
Experience with a point of sale system
Ability to work Friday, Saturday, Sunday
Must be able to stand and move for extended periods of time to continuously perform essential job functions

Job Type: Part-time

Pay: $17.25 per hour

Benefits:
Discounted or free food
On-site parking
Store discount

Ability to commute/relocate:
Etobicoke, ON M9C 4Z4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):
BONUS: If you have pictures of your latte art, please respond with "yes"

Experience:
Latte Art: 3 years (required)
Customer service: 5 years (required)

Language:
English (required)

Licence/Certification:
Food Handler Certification (required)

Work Location: In person

Expected start date: 2025-08-07