We have an immediate opening for a Field Service Specialist. The successful candidate will liaise with customers and diagnose, troubleshoot, service, repair, and perform preventative maintenance to electrical, hydraulic, pneumatic, and mechanical systems on a variety of construction, forestry, and mining equipment.

Your key responsibilities are:

Travel (approximately 20%) to international and North American customer sites

Coordinate warranty and service related issues with customers

Manage parts and service concerns

Liaise with local onsite mechanics and conduct training

Assist local onsite mechanics and perform troubleshooting and repair

Conduct equipment inspections prior to shipping

Respond to customer inquiries and concerns electronically and diagnose and troubleshoot equipment issues to determine the root cause of problems.

Troubleshoot with floor staff during fabrication process

Write maintenance and job reports to company requirements; use computer and job maintenance software for specific applications.

JOB SKILLS & QUALIFICATIONS

At least 3 years heavy equipment repair experience (i.e. dozers, loaders, excavators, skid steers, rock truck, graders, etc.)

421A license (heavy equipment) or related trade certification an asset

Training experience an asset

Strong diagnostic skills

Strong communication and customer service skills

Valid "G" driver's license and clean driving record

Ability to travel internationally

What The Employer Offers:

Opportunities to grow and learn within a team environment in a sustainable and growing economic environment.

Competitive compensation package

Full benefits package

Relocation assistance