Our client, a leading technology solutions provider, is seeking a Technology Consultant II to join their team. As a Technology Consultant II, you will be part of the Customer Solution Centers supporting various technical teams. The ideal candidate will have strong problem-solving skills, excellent customer service abilities, and a willingness to learn, which will align successfully in the organization.

Job Title: Technology Consultant II

Location: Kanata, Ontario (2 Days in Office per Week)

Pay Range: $24.00

What's the Job?

• Provide remote service and support to customers, addressing various business systems and applications issues.
• Collaborate with onsite engineering personnel and Authorized Service Providers to deliver effective solutions.
• Apply developed knowledge of job skills and company policies to complete a variety of assignments.
• Demonstrate logic and critical thinking to resolve moderately complex problems independently.
• Work under limited supervision, receiving general instructions for new assignments.

What's Needed?

• High school education or equivalent; college education preferred.
• 1-3 years of general experience in a related field or equivalent combination of experience and education.
• Some background in computer IT is beneficial, but a strong customer service orientation is essential.
• Ability to learn quickly and adapt to new technologies and processes.
• Excellent communication skills and a team-oriented mindset.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in technology consulting and customer service.
• Be part of a diverse team that values collaboration and innovation.
• Access to ongoing training and professional development.
• Flexible work arrangements with a hybrid model.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.