Job Title: Kafka Platform Developer & Client Support Engineer

Location: Hybrid (Onsite & Remote)

Duration: 12 months (with possible extension)

Role Overview

We are seeking a Kafka Platform Developer & Client Support Engineer to join a collaborative engineering team supporting a real-time data streaming platform within a large enterprise environment. This role combines software development, DevOps, and client-facing support with a focus on onboarding and troubleshooting services built on Apache Kafka.

Key Responsibilities

• Support client onboarding to an enterprise-wide Kafka streaming platform, from intake to production release.
• Review Kafka configurations and Java/Spring-based applications for best practices and performance optimization.
• Provide technical guidance to internal and external development teams integrating with the Kafka ecosystem.
• Troubleshoot production incidents and assist with issue resolution in collaboration with platform and DevOps teams.
• Contribute to Kafka-related standards, documentation, and client-facing troubleshooting guides.
• Participate in platform maintenance and enhancements across private and public (Azure) cloud environments.

Must-Have Qualifications

• 2-3 years of relevant experience in software development or platform support roles.
• Strong understanding of Apache Kafka architecture and operational concepts.
• Hands-on experience with Java and Spring Boot development.
• Experience building and consuming RESTful APIs (JSON/YAML).
• Working knowledge of Linux environments and Bash scripting.
• Familiarity with DevOps tools and workflows (Git, Maven, GitHub, CI/CD pipelines).
• Excellent communication skills and ability to interact with technical stakeholders.

Nice-to-Have Qualifications

• Experience with Confluent Kafka (SaaS or self-managed).
• Knowledge of security/authentication protocols such as SAML, SASL/OAuth.
• Exposure to cloud environments, particularly Azure.
• Prior experience in client-facing or support engineering roles.

Team & Environment

• Join a team of 15 engineers supporting a high-impact data streaming platform.
• 50% interaction with stakeholders including developers, support teams, and external clients.
• Opportunity to work on cutting-edge solutions in a fast-paced, collaborative environment.