Join as at Intellect Design Arena, a global fintech product company, as an Operational Support Analyst Intern and work closely with cross-functional teams to support and enhance our internal systems.

Position Details

Role: Intern - Operational Support Analyst

Location: Vancouver, Canada

Type: Full-Time Internship (Hybrid)

Role Summary:

The Operational Support Analyst is responsible for providing operational & technical support to support the efficient and effective running of processes, systems and processes. The Operational support analyst will analyze data, troubleshoot issues, monitor performance, and collaborate with a cross-functional team to improve efficiency and productivity. Key systems and tools that the Operational Support Analyst will provide support but not limited to: Time Tracking, ServiceNow.

Key Skills:

• Analytical skills: Ability to identify trends, analyze data, and recommend solutions.
• Problem-solving skills: Ability to troubleshoot technical issues and develop effective solutions
• Communication skills: Strong written and verbal communication for interacting with users and other teams
• Organization skills: Ability to manage multiple tasks and projects effectively

Preferred Education/Background:

Fresh graduates with a Degree or Diploma in Business, Operations Management, or a related field

For more information about the role, feel free to reach out to Natasha Rees -