Title: Manhattan WMS L1 Support Consultant

Primary Location: 260 Brimley Rd., Scarborough, ON M1M 3H8, Canada(Onsite)

Job Type: Contract

Key Responsibilities:

• Provide first-level support for Manhattan WMS applications and processes.

• Monitor, analyze, and resolve system issues in a timely manner.

• Log and track incidents, ensuring proper documentation and escalation when necessary.

• Collaborate with other IT and business teams for issue resolution and enhancements.

• Perform basic SQL queries and updates to support application troubleshooting.

• Maintain detailed records of user issues and resolutions for knowledge base development.

Mandatory Skills:

• Manhattan WMS (Warehouse Management System)

• SQL - Strong understanding of queries and basic database operations

Preferred Attributes:

• Strong problem-solving and communication skills

• Ability to work independently and as part of a support team

• Familiarity with ticketing systems and support documentation processes

Thanks

Aatmesh