Hey network! We're hiring at ORCAFY.

We're looking for an Account Manager who can manage day-to-day client tasks, build strong relationships, align internal teams, and ensure everything runs smoothly.

If you're someone who thrives in a fast-paced creative environment and loves working directly with clients, inbox me your resume - let's chat!

You'll find the full job description below.

Key Responsibilities :

• Client Relationship Management: Be the primary point of contact for your clients. Build, nurture, and retain strong relationships by understanding their business goals and delivering real value through our services.

• Stakeholder Alignment: Align internal deliverables with client expectations. Ensure every shoot, campaign, and creative output reflects the client's vision.

• Shoot Coordination: Attend client shoots and ensure everything is executed seamlessly according to the brief and brand standards.

• Project Management: Assign tasks, set deadlines, and follow up using project management tools to keep everyone aligned and on track.

• Strategic Communication: Proactively communicate updates, progress, and timelines - and manage any client concerns with professionalism and care.

• Client Retention & Growth: Identify opportunities for upselling or expanding services based on client needs and performance.

• Reporting & Feedback: Gather and present feedback regularly. Own the reporting process and work with internal teams to continuously optimize results.

Qualifications:

• Proven experience in account management, client services, or project management (preferably in a creative, marketing, or media agency setting).
• Strong communication and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• Proficient in using project management tools (e.g. ).
• Ability to manage timelines, coordinate across teams, and remain calm under pressure.
• Understanding of creative processes such as video production, design, and marketing is a plus.

Job Type: Full-time

Expected Hours: 35 per week

Schedule: Monday to Friday

Work Location: In person