Calgary, AB (Hybrid)

For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental and estate.

Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you!

The Opportunity:

The Manager, Software Development reports to the Director, Software Development and is responsible for overseeing and leading the software development process.

The Manager, Software Development oversees the planning, execution, and delivery of software projects. They lead a team of developers, and QAs ensuring that projects are completed on time, within budget, and to the required quality standards. Their role involves coordinating with other departments, managing team members, and resolving any technical issues that arise. They mentor the team, foster a collaborative work environment, and stay updated with the latest industry trends and technologies to drive innovation and continuous improvement.

Main Responsibilities

• Guide, coach and mentor a group of Software Developers, QAs and other technical staff.
• Plans and prioritizes team tasks, projects and deadlines.
• Negotiate scope, solution design and timelines to maximize business outcomes and avoid technical debt.
• Collaborate with the Products & Services team and other stakeholders to gather requirements, provide estimates and determine technical feasibility.
• Conducts technical reviews and provides feedback on code quality and architecture.
• Ensure adherence to coding standards and implement non-functional requirements such as resiliency, security, compliance and performance.
• Define and implement software development processes, methodologies, and best practices.
• Manage software release planning and coordination.
• Identify and mitigate technical risks and challenges.
• Evaluate and recommend software development tools and technologies based on industry trends.
• Drive improvements in software quality assurance and testing processes to ensure software quality and reliability.
• Collaborate with cross-functional teams for seamless planning, integration and delivery.
• Monitors and analyzes software performance, scalability, and reliability.
• Identifies opportunities for automation and process improvements.
• Assists in creating and delivering solution architecture artifacts.

Key Qualifications and Education

• Bachelor's degree in Computer Science, Computer Engineering, or a related discipline and 10 years of experience in software development, or a combination of equivalent education and experience.
• Expertise in Agile software development with a focus on SCRUM.

Skills and Attributes

• Strong technical background and proficiency in software development concepts, programming languages, frameworks and tools.
• Project management skills to effectively plan, prioritize, and oversee software development projects.
• Strong experience in building high performing teams through active listening and CFRs (conversations, feedback and recognition).
• Strong leadership skills to guide and motivate a team of software developers in a high-pressure environment.
• Understand architectural principles and their implications to make informed technical decisions.
• Familiarity with security standards and protocols to ensure the development of secure software solutions.
• Continuous learning mindset to keep up with emerging technologies and industry trends.
• Hands-on experience in web-based software development, microservices and at least one cloud hyperscaler (Azure, GCP, AWS).
• Demonstrated knowledge of SQL databases.

Measures of Success

• Successfully meeting all expectations of the position based on overall year end performance review.
• Continually demonstrates our Block Behaviours.
• Ability to work in a fast-paced and dynamic environment.

Physical Demands

• Sitting and working at a computer for extended periods of time (majority of the workday).
• May need to work overtime.
• Ability to lift up to 20lb.

Do you have a passion for software projects, along with the skills and qualifications required for this GREAT opportunity?

If so, we invite you to send your resume to , including the position title in the subject line.

We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the onboarding process. Only those candidates selected for an interview will be contacted.

H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.