Job Title: Implementation Supervisor
Location: Burlington, ON
Duration: 6 Months with potential for extension or full-time placement
Job Type: Full-Time
Position Overview:
We are seeking a highly skilled and driven Implementation Supervisor II to support mid-to-large scale Helix Migration projects. This role will oversee the end-to-end implementation of single and multi-site solutions involving a variety of products and services. You'll play a pivotal role in managing cross-functional teams, timelines, training, and post-project evaluations in a fast-paced hybrid (office and warehouse) setting.
Key Responsibilities:
- Lead and manage mid-to-large scale Helix Migration projects, including multi-site implementations.
- Develop and execute detailed implementation plans, including project scheduling, training, communication strategies, and user acceptance testing.
- Collaborate with cross-functional teams and stakeholders to ensure successful and timely project delivery.
- Track and monitor project deliverables using project management tools.
- Provide ongoing client updates and produce weekly progress/status reports.
- Conduct post-implementation reviews and lessons learned sessions.
- Participate in daily Zoom project meetings.
- Support continuous improvement by identifying project risks and optimization opportunities.
- Work closely with Program Managers to align project execution with business objectives.
Requirements:
- Proven experience in project management, particularly in implementation or migration projects.
- Ability to effectively manage multiple concurrent workstreams.
- Strong communication, leadership, and organizational skills.
- Comfortable working in both warehouse and office environments.
- Proficiency with project management tools and virtual collaboration platforms (e.g., Zoom).
- Willingness to travel domestically; international travel may be required on a case-by-case basis.
- Availability for overtime and weekend work during go-live and other critical phases.
Why Apply?
This is an exciting opportunity for an experienced project supervisor who thrives in a dynamic environment and is passionate about delivering impactful migration and implementation projects.